Nortel Networks 1110 manual Tracing a malicious call, To activate Call Trace

Page 54

While on an active call

	2.	Dial a charge account number or the
		caller’s number.
		Note: For information on using the
		Charge key, see “Charging a call or
		charging a forced call” on page 63.
CParty	3.	Press the Call Party context-sensitive
		soft key to return to the call.

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

Note: This is not a default feature. Contact your system administrator to configure this feature on your telephone.

To activate Call Trace:

Trans Conf

or

1.Choose one of the following:

—Press the Transfer context-sensitive soft key.

—Press the Conference context- sensitive soft key.

2.Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect.

Note: Contact your system administrator for the Call Trace feature SPRE code.

50

Image 54

Contents IP Phone Page Revision history Revision history Contents IP Network Statistics 3. Network Configuration Lock Menu While away from your deskUsing Hospitality features Additional call featuresAdditional phone features Talking with more than one person105 Basic features About the Nortel IP PhoneAbout the Nortel IP Phone Telephone display IP Phone 1110 LCD screenTelephone controls Context-sensitive soft keys are locatedAbout the Nortel IP Phone About the Nortel IP Phone Press the Services key once to access Msg/Inbox Your voice mailbox Connect the components Before you beginRelease the phone from the stand Remove the stand cover IP Phone 1110 connections Cable routing tracks and mounting holes Connect the components Virtual Office Login and Test Local Mode for Branch Office Telephone featuresPassword Admin Telephone OptionsUsing the Telephone Options menu Press the Select context-sensitive Volume adjustmentAdjusting the volume Return to the Telephone OptionsContrast adjustment Adjusting the display screen contrastLanguage… LanguageOptions menu Selecting a languageDate/Time Local Dialpad ToneSelecting a date and time format Set Info Choosing a local dialpad toneDiagnostics Viewing telephone-specific diagnostic informationViewing telephone-specific information Ring type Ring type…Choosing a ring type Call Timer Enabling or disabling Call TimerLocal tools Navigation controls for menus Part 1Navigation controls for menus Part 2 Navigation controls for Edit modePreferences Enter keyAdjusting the LCD display screen contrast ContrastLanguages Backlight Timer Selecting a local tools languageLocal Diagnostics Adjusting the Backlight TimerIP Set&DHCP Information Network ConfigurationNetwork Diagnostic Tools Ethernet StatisticsLock Menu Call features and Flexible Feature Codes Using Off-hook dialing Making a callUsing On-hook Dialing Using PredialTo use Predial Using Ring Again To edit a Predial numberEnter the Ring Again Activate FFC To call a Ring Again party when you receive notificationTo activate Ring Again To deactivate Ring Again before notificationUsing Last Number Redial To use Last Number RedialPress the Speed Call Controller Using Speed CallTo store a Speed Call number To make a Speed CallPress the System Speed Call Using System Speed CallTo make a System Speed Call Controller SScCtl keyPlacing a call on hold Answering a callWhile on an active call To answer a callTo retrieve a call on hold Transferring a callTo place a call on hold To transfer a call to a third partyUsing Timed Reminder Recall To use Timed Reminder Recall Using Call Park To park a call on the System Park DN or your own DNTo park a call using the Spre code or FFC Recording a Calling Party Number To retrieve a parked callTo record a caller’s number for accounting purposes Tracing a malicious call To activate Call TraceTo forward your calls or change the forward number Using Call ForwardWhile away from your desk Forward All Calls Activate FFCForward All Calls Deactivate FFC Using Internal Call ForwardTo deactivate Call Forward To reinstate Call Forward to the same numberCall Forward Deactivate FFC Using Remote Call ForwardTo deactivate Internal Call Forward To activate Remote Call ForwardTo deactivate Remote Call Forward Securing your telephone To lock your telephoneTo unlock your telephone Talking with more than one person Setting up a conference call To set up a conference callUsing Group Call To call group membersEnter the Group Call FFC To answer a group call To end a group callWorking without interruption Activating Make Set BusyTo activate Make Set Busy To deactivate Make Set Busy Additional call features Using Call Page Connect to make an announcementTo connect to Call Charging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call to an account when you transfer a call To charge a call in progressDial the Call Detail Recording FFC Using Enhanced Override To use Enhanced OverrideUsing Forced Camp-on To use Forced Camp-onAnswering a call camped-on to your extension Overriding a busy signal Using Privacy ReleaseTo override a busy signal To use Privacy Release in an established state Using RadioDial the Radio Paging Access FFC To use Automatic Preselection Meet-meTo use Automatic Post-selection To answer a Radio Dial the Radio Paging Answer FFCAdditional phone features Using Virtual OfficeSecure Communication Logging in to Virtual Office Virtual Office connection availabilityAdditional phone features Using Virtual Office on your Remote telephone IP Phone 1120E logged in to an IP PhoneLogged in to an IP Phone 1110 using an IP Phone 1140E Using Virtual Office on your Office telephone Logged in to an IP Phone 1110 using an IP SoftphoneOffice phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote telephoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Using Test Local Mode Using Resume Normal ModeLocal Mode Troubleshooting MG 1000B Troubleshooting MG 1000B Part 1Troubleshooting MG 1000B Part 2 To enter the time for an Automatic Wake-Up call Using Hospitality featuresConfiguring Automatic Wake-Up Dial the Automatic Wake-Up Request FFCTo verify the time for the Automatic Wake-Up call To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFCStation Control Password Changing your Station Control PasswordStation Control Password Accessing External Server Applications Flexible Feature Codes FFC Flexible Feature Codes Part 1Flexible Feature Codes Part 2 Flexible Feature Codes FFC Regulatory and safety information Other EMC complianceDenAn regulatory notice for Japan Regulatory and safety information Terms you should know Information display 101 102 103 Terms you should know 104 Index 106 107 Index 108 Page Copyright 2006 Nortel Networks. All rights reserved