About unified messaging

Welcome to Enterprise Edge Unified

Messaging

Unified messaging gives you access to voice messages from your personal computer. You can manage all your voice, fax and e-mail messages from one graphical interface. You can also access your mailbox from your telephone at any time.

With unified messaging you can send and receive messages that include any combination of voice, fax and text. You can use unified messaging to:

•Listen to voice messages

•View and print fax messages

•Record and send voice messages

•Create and send fax messages

•Forward and reply to voice and fax messages

•Add message options such as urgent and private

•Add voice, fax or text files to messages

•Create personal distribution lists

•Change your password

Refer to the Help available with unified messaging for detailed information not covered in this Quick Reference Guide.

This guide shows examples in Microsoft Outlook. The way your screen looks can vary in Microsoft Exchange.

System requirements

To record and play unified messaging voice messages from your computer, your computer must have:

•a sound card

•a microphone

•speakers

To use any of the fax options, your system must have a fax card and the voicemail FAX option installed. Ask your System Administrator to install this option.

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Enterprise Edge 2.0 Unified Messaging Quick Reference Guide