Mitel 640 Feature Description Advanced UM, NP Fax, NP Management, NP Miscellaneous, TDD Memo

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Start Here Guide

NuPoint Unified Messenger Optional Software Feature Descriptions (continued)

Feature

Description

 

 

Advanced UM

This Unified Messaging option must be enabled within each user’s mailbox. Users can

 

then use the Web View to access and play their voice, fax, and RAC messages over their

 

PC Speakers or re-direct the playback to their telephone. Advanced UM users who use

 

Microsoft Outlook as an e-mail client can use the Mitel Outlook Client Plug-In to access

 

and play their voice, fax, and RAC messages from the Outlook inbox. Because

 

messages are synchronized between the NuPoint server and the Exchange server, the

 

message database remains in sync and MWI is accurate for all messages whether

 

accessed through e-mail, Web View, or the TUI. The text-to-speech (TTS) option is also

 

available and enables users to listen to Microsoft Outlook e-mail messages over the

 

phone from their voice mailbox.

 

Users can access the Web View interface via Internet Explorer or via folder/views they

 

have set up in Outlook or Lotus Notes e-mail clients.

 

Web View also requires sessions to be enabled on the NuPoint server. The number of

 

sessions enabled indicates the number of users who can access the system via the Web

 

View interface at the same time.

 

 

NP Fax

Fax is a software-only solution, which means that no fax card is required in the NuPoint

 

server. You can purchase and configure up to six Fax channels for each NuPoint Unified

 

Messenger server.

 

Fax works with 3300 ICP and PIMG/TIMG integration.

 

 

NP Management

NP Admin API: an application-programming interface that allows customization of NP

 

Admin to suit specific needs or applications.

 

NP Config: the monitoring and alarm tool with a graphical user interface. This application

 

resides on the PC that is managing the NuPoint systems over the network. The PC

 

requires HP Open View or any other application that supports SNMP.

 

NP MIB (Management Information Base): used when managing non-SNMP compliant

 

networks.

 

NP SNMP Server software: installed on the NuPoint Unified Messenger system and

 

includes a MIB. This software allows the system administrator to monitor one or more

 

NuPoint Servers over the network.

 

 

NP CDR

NuPoint Call Detail Recording (CDR) provides system information and raw report data.

 

This option cannot be implemented where Hospitality/PMS is implemented.

 

 

NP Miscellaneous

NP Page: also known as Cut Through Page. Allows caller information to be forwarded

 

directly to a pager rather than just the phone number of the voicemail system

 

NP Forms: often referred to as survey software. Allows for a series of questions to be

 

asked in a survey format.

 

NP On Demand: allows outside callers to record a message for a telephone user who

 

does not have a mailbox (for example, a student).

 

NP RapidDial: allows users to dial other users within the same group using an

 

abbreviated version of their telephone number.

 

 

TDD Memo

This is a North American English optional language which provides TDD

 

(Telecommunications Device for the Deaf) callers access to the messaging features of

 

NuPoint Voice applications. It meets the requirements set forth in Title IV of the

 

Americans with Disabilities Act (ADA). Spoken prompts are converted to Baudot tones,

 

the tones TDDs use to send and receive, and are displayed on the TDD user’s screen.

 

TDD users can use all the NuPoint messaging features by entering numeric commands

 

through their telephone keypads.

 

 

 

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Contents NuPoint Unified Messenger Trademarks Iii Start Here Guide Document Overview About the ProductStart Here Guide What’s New in Release 3.0? New Platform Model 640ESun Server Support IP Model 640 on Sun Servers Unified Messaging Support for Lotus Notes and GroupWiseEnhancement to Advanced UM Configuration Advanced UM support for MS Exchange 2007 and OutlookOutbound Fax Cascade PagingSpeech Auto Attendant Mitel Applications Suite MAS 1.2 SupportBase Software Optional Features Feature Description Standard UMCall Director Personal EditionFeature Description Advanced UM NP FaxNP Management NP MiscellaneousFeature Description Numeric Full Set Competitive TUINP PMS Integration NP Generic HotelFeature Description Speech Auto AttendantIntegrations Integration Requirements HardwarePage Start Here Guide What You Received Digital Set IntegrationsAnalog Integrations IP IntegrationsInstallation Procedures T1/E1 Msdn IntegrationsT1/E1 Smdi Integrations NuPoint Unified Messenger Standard PlatformNuPoint Unified Messenger Model 640 Platform NuPoint Unified Messenger Model 640E PlatformNuPoint Unified Messenger Aanas Platform Worksheets For the PimgFor the Timg For the 3300 ICPFor T1/E1 Smdi

640 specifications

The Mitel 640 is a powerful business phone designed for the modern workplace, offering a blend of advanced communication technology and user-friendly design. With its robust features and capabilities, it caters to the needs of various business environments, enhancing productivity and collaboration.

One of the standout features of the Mitel 640 is its high-definition audio quality. Equipped with wideband audio technology, the device ensures crystal-clear sound during calls, which significantly improves communication richness. This feature is particularly beneficial in environments where clear communication is critical, such as customer service centers or remote working setups.

The Mitel 640 employs advanced VoIP (Voice over Internet Protocol) technology, ensuring that it can seamlessly integrate with existing internet infrastructure. This capability allows organizations to manage calls more efficiently and reduce costs associated with traditional phone systems. Additionally, it supports a range of connectivity options, including Ethernet and wireless networks, providing flexibility to users.

In terms of user interface, the Mitel 640 offers an intuitive layout with a large color display that simplifies navigation. The touchscreen functionality allows users to access applications and features easily, enhancing the overall user experience. Furthermore, the phone supports programmable keys, allowing users to customize their setup according to their individual preferences and workflows.

Collaboration tools are integrated into the Mitel 640, including features such as instant messaging, presence information, and video conferencing capabilities. These tools facilitate real-time communication among team members, whether they are in the office or working remotely. The device supports integration with various collaboration platforms, making it a versatile choice for teams that require seamless connectivity across different applications.

Security is also a priority for the Mitel 640, featuring encryption protocols to protect voice and data communications. This focus on security ensures that businesses can operate without the fear of data breaches or unauthorized access.

Overall, the Mitel 640 is a feature-rich business phone designed to meet the demands of contemporary workplaces. With its exceptional audio quality, VoIP capabilities, user-friendly interface, integrated collaboration tools, and robust security features, it stands out as a reliable communication solution for businesses looking to enhance their operational efficiency and improve team connectivity.
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