Document Overview, About the Product

Document Overview

This document serves as an introduction to the NuPoint Unified Messenger Release 3.0 product that you received or are upgrading to and describes the features and functionality of the product, as well as the supported integration types and the integration requirements.

Note: The NuPoint Messenger IP product has been renamed to NuPoint Unified Messenger (NP-UM)and the release number has been reset from Release 12.5 to Release 3.0. These changes have been made in order to highlight the unified messaging feature of the product, which is a key part of the Mitel Unified Communications offering, and to reflect the third release of the unified messaging portion of the product.

In addition, this document provides a list of what you received with the product and provides an overview of the installation procedures. Worksheets for system setup are also provided at the end of this guide.

About the Product

The Mitel® NuPoint Unified Messenger system is a powerful, server-based voice processing system that provides call processing along with voice messaging and paging support. Features include voice messaging, message waiting signals, notification services, unified messaging, a call flow setup application (Call Director), and a Speech Auto Attendant.

Tip: For more information on the features and functionality of the product, refer to the product documentation on Mitel Online (click Services and Support>Technical Support>Product Documentation>NuPoint Messenger).

NuPoint Unified Messenger uses the Mitel Standard Linux operating system (which was formerly known as the Managed Application Server).

The NuPoint Unified Messenger software is offered as a base software package, with additional features that can be purchased. For information about the features included within the base software package and the optional software features that can be purchased from Mitel, see "Base Software" on page 6.

NuPoint Unified Messenger system software is installed at each site, and specific installation instructions for both the Mitel Standard Linux operating system and the NuPoint Unified Messenger system are included with each package.

Note: All NuPoint Unified Messenger systems are TCP/IP enabled and make use of the on-board Network Interface Card (NIC). Systems may be deployed as part of a private network or into the larger corporate LAN/WAN.

NuPoint Unified Messenger offers inbound caller, attendant, hospitality and mailbox user messaging features as well as digital networking. All of these features and functions are accessible from a touch-tone telephone. NuPoint Unified Messenger also offers complete desktop control of voice messages from a supported e-mail client or web browser.

640 specifications

The Mitel 640 is a powerful business phone designed for the modern workplace, offering a blend of advanced communication technology and user-friendly design. With its robust features and capabilities, it caters to the needs of various business environments, enhancing productivity and collaboration.

One of the standout features of the Mitel 640 is its high-definition audio quality. Equipped with wideband audio technology, the device ensures crystal-clear sound during calls, which significantly improves communication richness. This feature is particularly beneficial in environments where clear communication is critical, such as customer service centers or remote working setups.

The Mitel 640 employs advanced VoIP (Voice over Internet Protocol) technology, ensuring that it can seamlessly integrate with existing internet infrastructure. This capability allows organizations to manage calls more efficiently and reduce costs associated with traditional phone systems. Additionally, it supports a range of connectivity options, including Ethernet and wireless networks, providing flexibility to users.

In terms of user interface, the Mitel 640 offers an intuitive layout with a large color display that simplifies navigation. The touchscreen functionality allows users to access applications and features easily, enhancing the overall user experience. Furthermore, the phone supports programmable keys, allowing users to customize their setup according to their individual preferences and workflows.

Collaboration tools are integrated into the Mitel 640, including features such as instant messaging, presence information, and video conferencing capabilities. These tools facilitate real-time communication among team members, whether they are in the office or working remotely. The device supports integration with various collaboration platforms, making it a versatile choice for teams that require seamless connectivity across different applications.

Security is also a priority for the Mitel 640, featuring encryption protocols to protect voice and data communications. This focus on security ensures that businesses can operate without the fear of data breaches or unauthorized access.

Overall, the Mitel 640 is a feature-rich business phone designed to meet the demands of contemporary workplaces. With its exceptional audio quality, VoIP capabilities, user-friendly interface, integrated collaboration tools, and robust security features, it stands out as a reliable communication solution for businesses looking to enhance their operational efficiency and improve team connectivity.