NEC XEN IPK Attendant Add-On Console, Answering Calls, Transferring Calls, Placing Internal Calls

Attendant Add-On Console

ANSWERING CALLS

Receive CO incoming ringing:

Lift handset

Converse and process call.

TRANSFERRING CALLS

With a call in progress:

Press DSS/BLF key for the desired station (call is placed on Non-Exclusive Hold).

Voice announce after tone burst.

OR Wait for ringing call to be answered.

Press Transfer on the Attendant Add-On Console.

Replace handset.

NOTE 1: Pressing Transfer immediatelyafter the DSS key will result in an unsupervised ring transfer or camp-on.

NOTE 2: If the called station is busy or unanswered, pressthe flashing Line key, Call Appearance key or Conf key (internalcalls) to return to the original party.

NOTE 3: Unanswered camp-ons and unsupervised transfers will recall to the attendant telephone. After answering therecall, pressing Feature 86 will transfer the call to the personal voice mailbox of the station number dialled.

PLACING INTERNAL CALLS

Lift handset.

Press DSS/BLF key on the Attendant Add-On Console.

Voice announce after tone burst.

OR Wait for ringing call to be answered.

NOTE 1: When calling a multiline telephone, dialling 1 after the station number will change ringing to voice or voice to ringing.

NOTE 2: To directly access a personal voice mailbox, dial 7 after dialling the station number.

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