NEC DS1000/2000 manual Tandem Trunking, Transfer

Feature Operation

Tandem Trunking

Tandem Trunking is disabled by default.

To set up a tandem call (Unsupervised Conference):

1.Place or answer an outside call.

2.Press CONF.

3.Place or answer another outside call.

4.Press CONF + TALK to hang up.

-You can optionally press HOLD to place the Conference on Hold. Press one of the line keys + CONF to reinstate the tandem call.

To disconnect a tandem call (using Forced Trunk Disconnect):

1.Press line key for busy line (or use Direct Line Access) + # to disconnect the line.

To Barge In on a tandem call:

-Use this procedure to rejoin a Conference already in progress.

1.Press line key for busy line (or use Direct Line Access) + 4 to Barge In.

Transfer

Transfer is enabled by default.

To Transfer your call:

1.Do not hang up.

2.Press TRANSFER.

3.Dial your co-worker’s extension number.

-You can also Transfer the call to a Ring Group or UCD Group master number.

4.Announce the call + Press TALK to make a Screened Transfer.

OR

Press the flashing line key to return to the call if your co-worker doesn’t want it.

OR

Press TALK to send the call through unscreened.

To Transfer your call to a co-worker’s mailbox:

1.Do not hang up.

2.Press TRANSFER + Dial your co-worker’s extension.

3.Dial 8.

-To Transfer the call to your own mailbox, press your own Message Center key.

4.Press TALK to hang up.

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DS1000/2000 Cordless Telephone User Guide Chapter 2: Features ◆ 35