AT&T E5960 user manual If you lose a call

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91-5928-10-00_E5960C CIB_R0.qxd 2/13/1950 7:21 PM Page 44

Appendix

In case of difficulty

If you lose a call

• You were probably almost out of range. Move closer to the base

after changing

before changing channels. Before placing another call, set the hand-

channels

set in the base for at least 15 seconds.

 

 

Incomplete

• If a caller leaves a very long message, part of it may be lost when the

messages

system disconnects the call after 4 minutes.

 

• If the caller pauses for more than 7 seconds, the system stops

 

recording and disconnects the call.

 

• If the system’s memory becomes full during a message, the system

 

stops recording and disconnects the call.

 

 

Difficulty hear-

• Press ^to increase speaker volume.

ing messages

 

System does not answer after correct number of rings

Make sure that the answering system is on.

If Toll Saver is activated, the number of rings changes to 2 when you have new messages waiting (see page 39).

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system will answer after 10 rings.

“CL” flashes in

• You need to reset the answering system clock (see page 36).

message window

 

System does not respond to remote commands

Make sure to enter your Remote Access Code correctly (see page 43).

Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announce- ment is over before entering the code.

There may be noise or interference on the phone line you are using. Press dial-pad buttons firmly.

Announcement message is not clear

When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

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Contents GHz Cordless Speakerphone/ Answering System E5960C See Add new handsets to make your phone more versatile seeTable of contents GHz Cordless Speakerphone/ Answering System E5960CQuick reference guide HandsetBase/Speakerphone Parts checklist About Caller Identification Before you beginTelephone operating range Telephone base installation Battery installation & charging Low battery indicatorWall mounting Install belt clip as shown below if desired Belt clip & optional headsetBasic handset operation Basic base operation Answering callsOptions while on calls Intercom calls Intercom callsHandling incoming calls Handset screen images Ringer control Low battery toneVibrate silent call alerting RingersHandset settings Ringer melody Base settingsRinger volume Number announceTimeouts and error tones Memory capacityTo enter a number New phonebook entriesTo enter a name Customizing entriesTo search alphabetically Phonebook searchTo browse through the directory To call a displayed numberTo dial a number To dial, edit or delete entriesTo edit a listing To delete an entryClear CID Log see Review Messages see nextReview CID Log see Review Redial seePlayback options Review voice messagesAnnouncements To review your call log To dial a call log entry Dialing optionsTo review your redial log To review your redial logAbout the redial memory To redial a callBase Calls Log To review your call log Chris Thompson 1129 a Oct Handset access Message capacityTo set day and time Day and time announcementsTo check day and time To record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement Announce Only mode To turn Announce Only on or offChanging feature options Feature optionsOptions during playback Message playbackTo delete all messages To record a memo Recording and playing memosTo play back a memo Message window displays Message window displaysRemote access Dial your telephone number from any touch-tone phoneHandset status icons Battery power levelsDisplay screen status icons Base status iconsIndicator lights Alert tones and indicator lightsAlert tones Adding new handsets Charging spare batteries Case of difficulty Telephone does not work at allIf you lose a call Index Index Technical specifications Remote access wallet card Action Remote Command91-5928-10-00E5960C CIBR0.qxd 2/13/1950 721 PM