AT&T 1739 user manual Case of difficulty, Answering system operation

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In case of difficulty

If you have difficulty operating this telephone, try the suggestions below. For Customer Service, to purchase accessories or to obtain replacement parts, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Please retain your receipt as your proof of purchase.

Answering system operation

Messages are

• The system can accept messages of up to three minutes.

incomplete

• If a caller leaves a long message, part of it might be lost

 

when the system disconnects the call after three minutes.

 

• If the caller pauses for longer than seven seconds, the

 

system stops recording and disconnects the call.

 

• If the system’s memory fills up when recording a message,

 

the system stops and disconnects the call.

System does not answer after correct number of rings

If the toll saver feature is on, the number of rings changes from four to two, or six to four, when there are new messages waiting.

In some cases, the system might be affected by the ringing system used by the local telephone company.

If the system’s memory is full or the system is off, the system answers after 10 rings. If the set is in feature setup mode and a call comes in, the set will not answer the call until you press PLAY/STOP or the setup timeout has elapsed.

System will not record

When the memory is full, some saved messages must be

messages

 

deleted before new messages can be recorded.

 

 

 

Incoming messages are not

Press VOLUME until the desired volume is reached.

heard during recording

 

 

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Contents Digital answering system Before you install InstallationParts list Turn system on/offFeature setup Feature setupAnnouncement Operation Listen to, save & delete messagesRecord a memo Set the clockRecord your announcement Answer callsAccept blocked calls New message indicatorStore number Message windowDelete messages Memory is fullMessage window displays Display FUnction Remote operation Feature summary FUnction CommandConnect with the answering system Case of difficulty Answering system operationSystem takes longer than General product care