Remote operation
Feature summary (continued)
FUNCTION | COMMAND |
End remote | Press 9. The system announces “The machine will now hang |
access call | up,” and disconnects the call. |
NOTE: If no commands are entered within 15 seconds, the system announces, “The machine will now hang up,” and then disconnects the call.
In case of difficulty
If you have difficulty operating this answering system, try the suggestions below. For
customer service, or to purchase accessories or obtain replacement parts, visit our website at www.telephones.att.com or call 1 (800)
Messages are incomplete.
•The system can record messages of up to 3 minutes.
•If a caller leaves a long message, part of it might be lost when the system disconnects the call after 3 minutes.
•If the memory is full when recording a message, the system stops and disconnects the call.
The system does not answer after the correct number of rings.
•If the toll saver feature is on, the number of rings changes from four to two, or six to four, when there are new messages waiting.
•In some cases, the system might be affected by the ringing system used by the telephone service provider.
•If the system’s memory is full or the system is off, the remote access system answers after 10 rings.
•If the system is in feature setup mode and a call comes in, it will not answer the call until
you press 
PLAY/STOP or the setup timeout has elapsed.
The system does not record messages.
•When the memory is full, some saved messages must be deleted before new messages can be recorded.
Incoming messages are not heard during recording.
• Press VOLUME
until the desired volume is reached.
System does not respond to remote commands.
•Make sure you are calling from a
•The answering system may not detect the remote access code while the announcement is playing. Try entering the code again when the announcement is over.
•There may be noise interference on the telephone line. Press the dial buttons firmly.
•Make sure the remote access code is entered correctly.
•You might be calling from a telephone which sends tones that are too short for the answering system to detect.
•If there are many messages recorded, the system may take longer than usual to respond.
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