Help

If you have a problem, the following simple solutions may provide the answer

No indicator light appears

Is the adaptor switched on?

Is the power cord plugged into the back of the Response 15 unit?

No dial tone on the telephone

Is the telephone cord plugged into the back of the Response 15 unit?

Is the Response 15 cord plugged into the wall socket?

Reponse 15’s display

is flashing

continuously

messages	battery
	low

This indicates an error. Press any button on your answering machine. Flashing should stop and the answering machine should reset to its

settings on first ‘power up’. Unplug the line cord and power cord. Wait 5 mins and then replug.

Response 15’s battery

low indicator is on

battery

low

The back-up battery is either low in power, missing or incorrectly installed. Lift your answering machine speaker cover and open the battery compartment. If the battery is correctly in place, try replacing it with a new 9V alkaline battery. When operating at normal power the battery light remains off.

You experience a

power cut

If a working battery is installed inside your answering machine, its settings and

messages should be saved until power resumes. It will not be able to record any new messages, however.

You cannot hear

messages or incoming

calls

Your Response 15’s volume may be set too low. Adjust the volume by pressing + on the volume control.

volume +

Buzzing noise on answer machine

Your answering machine is too close to a radio, TV, computer, cordless or mobile telephone, causing interference. Move it another metre away.