Ricoh Broadband. Digital TV. Phone manual No Sound

•Verify the HD channels are provisioned for your account by calling TDS at 1-866-44-TDSTV.

No Sound

•Verify that the volume is turned up.

•Verify that the TV is not on MUTE.

•Turn the TV off and turn back on.

•Verify that the audio cables are connected properly, and to the proper input on the TV.

•If your set-top box is connected through a device (e.g., surround sound, stereo, VCR) make sure the device is turned on and is set to the correct input.

•Unplug the power source to the set-top box for 30 seconds. Then, plug it back in and wait about 5 minutes for the set-top box to reboot.

Poor Sound Quality

•Verify that the audio cables are connected properly.

•If the problem is voice sync and your set-top box is connected via HDMI cables, unplug the power source to the set-top box. If the problem still persists, consider switching to component video and stereo audio cables instead of HDMI.

Remote Control Not Working

•Press the STB button on the remote to make sure the correct device has been selected.

•Check batteries to see if they need to be replaced.

•Verify that the set-top box, TV, and audio device

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