Avaya 9600 Communication Manager Administration, Call Server Requirements, Switch Compatibility

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Chapter 4: Communication Manager Administration

Call Server Requirements

Avaya Communication Manager (CM) extends advanced telephony features to SIP telephones via Outboard Proxy SIP (OPS) support. This feature set offers enhanced calling features in advance of SIP protocol definitions and telephone implementations.

Before you perform administration tasks, ensure that the proper hardware is in place, and your call server software is compatible with the 9600 Series SIP IP Telephones. Avaya recommends the latest CM software and the latest SIP IP telephone firmware.

Switch Compatibility

As of SIP Release S1.0, 9600 Series IP Telephones are supported by Avaya Communication Manager (CM) Release 4.0 and later. Be sure to administer 9600 Series SIP IP Telephones as 4620SIP telephones on Avaya Communication Manager.

Note:

The 9620 only supports a total of 12 call appearances and administered feature buttons. The 9630/9630G and 9640/9640G can be administered for a total of 24 call appearances and feature buttons.

For specific administration instructions about the 9600 Series SIP IP Telephones, see Administering Stations on page 48.

Communication Manager Administrative Requirements

There are several initial CM provisioning tasks that must be performed before administering SIP users. These tasks are described in SIP Support in Avaya Communication Manager Running on Avaya S8XXX Server s (Document Number 555-245-206), the latest release of which is Issue 8, January 2008. The tasks to administer Communication Manager for SIP Enablement Services (SES) and fall into three categories:

system-level preparation,

SIP trunk administration, and

call routing administration

The sections that follow describe each of these tasks.

Issue 2 December 2007 37

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Contents Issue 2 December Security Introduction SIP Enablement Services SES Administration Telephone Software and Binary Files Appendix C Sample Station Forms 121 Index 135 About This Guide IntroductionIntroduction SIP Software Release Change HistoryRsvp VmonWhat’s New in SIP Software Release For more information, see Visiting User AdministrationWhat’s New in SIP Software Release Useexchangecontacts PHY1DUPLEX PHY2DUPLEX InterdigitdialingtimeoutdurationUseexchangecalendar Other Documentation Document OrganizationPage Series IP Telephones Administration Overview and RequirementsAdministration Overview and Requirements Quality of Service AdministrationIP Addresses Tagging and VlanLldp Dhcp Parameter Data PrecedenceAdministrative Checklist Administrative ProcessLAN Network RequirementsTelephone Initialization Process Telephone to LLDP-Enabled NetworkTelephone to Network Telephone and File Server Telephone to Dhcp ServerTelephone and the SES Server Error Conditions Page Network Assessment Network RequirementsHardware Requirements Dhcp Server Server RequirementsHTTP/HTTPS Server Required Network InformationNetwork Time Protocol NTP Server Other Network Considerations Registration and AuthenticationQoS Reliability and PerformanceIeee 802.1D and 802.1Q Parameters in Real-Time Possible Values SIP Station Number PortabilityUDP TCP/UDP Port UtilizationTransmitted Packets Source = SIP IP Telephone UDP/TCPCNA RTP RangeSecurity Registration and Authentication Page Communication Manager Administrative Requirements Communication Manager AdministrationSwitch Compatibility Call Server RequirementsSystem-Level Preparation Tasks SIP Trunk AdministrationIP Interface and Addresses Call Routing AdministrationUDP Port Selection L2QVLAN Rsvp and RTCP/SRTCPL2QSIG Auto Hold Voice Mail IntegrationCall Transfer Considerations Conferencing Call Considerations Telephone AdministrationFNU Call Forward CM/SIP IP Telephone Configuration Requirements CM/SIP IP Telephone Configuration Requirements Services SES Button Assignments Xxxxxx where Administering StationsAdministering Features Communication Manager Administration Using the Web Browser to Configure SES SIP Enablement Services SES AdministrationClick on Launch Administration Web Interface IntroductionClick Continue Software Checklist Server AdministrationDhcp and File Servers Configuring Dhcp for 9600 Series SIP IP Telephones Dhcp Server AdministrationParameters Set by Dhcp Description Dhcp Generic Setup Option 51 Dhcp lease time Option 42 Sntp ServerOption 52 Overload Option, if desired Option 53 Dhcp message typeOption 59 Dhcp lease rebind time Select Start--Settings--Control Panel Dhcpack Setting of System Values Set toWindows NT 4.0 Dhcp Server Define the Telephone IP Address Range Set the Subnet Mask Select Start--Programs--Admin Tools--DHCP ManagerSelect Scope under Dhcp Options Click Edit ArraySelect the Global parameter under Dhcp Options Activating the Leases Select Defaults from the DHCPOptions menuWindows 2000 Dhcp Server Select Start--Programs--Administrative Tools--DHCPCompleting the New Scope Wizard dialog box displays Change the Data Type to String Under Predefined Options and Values, click AddHttp Generic Setup General Download Process Telephone Software and Binary FilesSoftware Series SIP IP Telephone Scripts and Binary Files Choosing the Right Binary File and Upgrade Script FileSettings File Upgrade Script FileContents of the Settings File SET Sntpsrvr 192.168.1.111 SET Gmtoffset -500 SET Dstoffset # END Group System ValueAdministering Options for the 9600 Series SIP IP Telephones Administering Telephone OptionsAgchead AgchandAgcspkr AudasysConfig Server CallfwddelayConfigserver CalltransferCountry USA SettingmodeCoverageaddr CurrentskinDOT1XSTAT DOT1XEAPS MD5Dscpaud DscpsigDefault ENABLEG722 ENABLEG711UENABLEG726 ENABLEG729Removaltimer EnablerediallistEnhdialstat ExchangeserverHttpexception InterdigittimeoutDomains HttpproxyLANG0STAT LldpenabledLanguages LocalloglevelLogos LogcategoryMediaencryption MsgnumMwisrvr MusicsrvrMycertcaid Mycertcn $SERIALNOMycertwait NodigitstimeoutOutbound SubscriptionPHY2PRIO PhnnumofsaPHY2VLAN PoeconssupportPPM PresenceserverProvideedited DialingProvideexchange QkloginstatCalendar Provide LogoutRtcpmon RtcpcontRtcpmonport RtpportlowSipportsecure SipsignalSipconferenceconti NUESnmpadd SkinsSnmpstring SpeakerstatTimeformat TcpkeepalivetimeTlssrvrid TrustcertsRegistrationtimer VutimerVumode WaitforVlan Tagging Vlan ConsiderationsWmlproxy Vlan Detection Vlan Default Value and Priority TaggingVlan Separation Vlan Separation Rules Then Ieee DNS Addressing802.1X Supplicant Operation 802.1X Pass-Through and Proxy LogoffAdministering Telephone Options Link Layer Discovery Protocol Lldp MAC / PHY BootnameTIA Lldp MED LLDP-MED TIA Lldp MEDSubtype = Parameter Name Impact Impact of TLVs on System Parameter ValuesPoecons Visiting User AdministrationSupport Emergency Number Administration Language Selection Enhanced Local Dialing Enhanced Local Dialing Enhanced Local Dialing Requirements Customizing Telephone Applications and Options Administering Applications and OptionsAdministering Standard Avaya Menu Entries Avaya a Menu AdministrationAdministering the WML Browser Avaya a Menu Administration Page Appendix a Glossary of Terms Channel MediaEncryption ProxyUnnamed SignalingRegistration VoIPPage Ietf Documents ITU Documents ISO/IEC, ANSI/IEEE Documents Appendix B Related DocumentationPage Station Appendix C Sample Station FormsStation Options Enhanced Call Forwarding Station Feature OptionsStation Site Data Station Feature Button AssignmentsAbbreviated Dialing Button AssignmentsService Observing FEATURE-RELATED System ParametersCall Center System Parameters EAS VectoringVlan IP Address MappingIP Network Region Media ParametersTCP Signaling Link Establishment for Avaya H.323 Endpoints Backup Servers in Priority Order Security ProceduresINTER-GATEWAY Alternate ROUTING/DIAL Plan Transparency Stations with OFF-PBX Telephone IntegrationTDD/TTY FAXCAC Igar WANNumbering PUBLIC/UNKNOWN Format CPNRtcp Monitor Server IP Dtmf Transmission ModeAutomatic Trace Route on Media Gateway IP EndpointFRL Class of RestrictionClass Restriction COR Optional Features IP Port Capacities Used Optional FeaturesID SID UsedDS1 MSP? ARS?ATMS? System Parameters Customer-Options Optional Features screen Numerical Index108 Snmp
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9600 specifications

The Avaya 9600 series is a robust line of desktop phones designed to meet the needs of modern business communication. Tailored for users who require advanced functionalities, the 9600 series offers a rich set of features that enhance productivity and collaboration in the workplace.

One of the standout features of the Avaya 9600 series is its high-resolution graphical display. The intuitive interface with customizable menu options makes it easy for users to navigate through various functions and settings. The color screen enhances visibility and allows for clearer visual communication, essential for today’s fast-paced business environments.

In terms of audio quality, the Avaya 9600 series excels with high-definition voice technology. Users can benefit from crystal-clear audio, which minimizes misunderstandings during calls and enhances remote collaboration. The phones are equipped with full-duplex speakerphone functionality, ensuring that all parties can be heard clearly during conference calls.

Another significant characteristic of the Avaya 9600 series is its support for a wide range of communication protocols, including Voice over IP (VoIP) and SIP (Session Initiation Protocol). This versatility enables seamless integration with various communication systems, making the 9600 series suitable for companies of all sizes. The phones can connect to both cloud-based and on-premise solutions, allowing businesses to choose the best communication strategy for their needs.

User personalization is a key aspect of the 9600 series. The phones come with programmable function keys that allow users to customize their setup according to individual preferences and frequently used features. Additionally, the series supports Bluetooth and USB connectivity, enabling users to connect a variety of headsets and accessories for enhanced audio options.

Security is paramount in business communications, and the Avaya 9600 series addresses this with advanced security features. The phones support encryption protocols to protect sensitive information during calls, ensuring that businesses can communicate confidentially without the risk of eavesdropping.

Lastly, the Avaya 9600 series is designed for scalability. As organizations grow, the phones can easily be integrated into existing systems or expanded to accommodate additional users without requiring significant changes to the infrastructure.

In summary, the Avaya 9600 series is a powerful communication tool that combines advanced features, superior audio quality, and robust security to empower businesses. Its adaptability and user-friendly design make it a preferred choice for organizations aiming to enhance their communication efficiency and productivity.