BT Diverse 5110 ~ 7th Edition ~ 15th May ’03 ~ 5183
Help
HELP
Problem | Possible cause | Solution |
Handset not registering. | The base is not powered. | Make sure that the power supply is |
| There are no batteries in the | plugged in at the base and switched |
| handset. | on. Make sure that the rechargeable |
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| batteries (included) are fitted in |
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| the handset correctly. Switch the |
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| handset off and then back on |
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| again, place the handset on to the |
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| base again and leave for approx. 1 |
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| minute to try registering again. |
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| If this is not successful they try a |
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| manual registration (see page 36). |
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You have forgotten your base | You have changed the PIN. | Try entering the default PIN (0000). |
station PIN number. |
| If you have changed the PIN and |
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| cannot remember the number you will |
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| need to contact the BT Diverse Helpline |
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| on 08457 908070. |
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No display | Handset not switched on. | Hold down the RED PHONE button for |
| Batteries exhausted. | 1 second. |
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| Charge or replace batteries. |
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When you press a button, nothing | Keyguard may be switched on. | Hold down the # button for 1 second. |
happens. |
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No radio signal to the base – all | Handset out of range. | Move closer to the base. |
displays flashing. | Handset not registered. | Register the handset (see page 35). |
| Base not switched on. | Check the base is connected properly |
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| (see page 10). |
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Handset in base doesn’t charge. | Base is not connected to the power | Make sure that the power supply is in |
| supply. | at the base and the power source is |
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| switched on. Check that the batteries |
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| are fitted correctly. |
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Handset does not ring. | Ringer is switched off. | Switch ringer back on, see page 30. |
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Your caller cannot hear you. | The INT button has been,pressed, | Select GO BACK option via the |
| muting the microphone. | MENU button to switch the |
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| microphone back on. |
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Caller’s number is not displayed even | The number has been withheld. | Callers can stop their number being |
though you have subscribed to Caller |
| sent over the network. |
Display. |
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The error beep – a descending tone – | You have pressed the wrong button. | Retry. If necessary, check the |
is played. |
| instructions. |
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BT Diverse Helpline – 08457 908 070
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