Help

If you have a problem, the following simple solutions may provide the answer

No dialling tone

Make sure your telephone line cord is plugged into the phone socket.

Phone does not ring

Check that the ringer volume switch (on the base) is not set to off.

Do you have too many phones in your home?

Please see ‘How many phones can you have?’ in the Technical Information section for details about the number of phones you can use.

No indicator light

appears

Is the power cord plugged in to the back of your Response 125?

Is the mains power adaptor plugged in and switched on?

Display continually

flashing

This indicates an error. Press any button on your answering machine. Flashing should stop and the answering machine should reset to its original settings. Unplug the line cord and mains power cord. Wait 5 minutes and then replug.

Battery low indicator

is on

The back-up battery is low in power, missing or incorrectly installed. Remove the memory label and open the battery compartment. If the battery is fitted correctly, try replacing it with a new PP3 9V alkaline battery. When operating at normal level, the battery light remains off.

You experience a

power cut

Back up will only occur if a battery is fitted, and will only last approximately 6 hours. All its settings and messages should be saved until power resumes. However, it will not be able to record any new messages during the power cut.

You cannot hear

messages or

incoming calls

The speaker volume may be set too low. Adjust it by pressing + on the volume control.

Buzzing noises on the

answering machine

Your answering machine is too close to a radio, TV, computer, cordless or mobile telephone, causing interference. Move it another metre away.