Videophone 1000 – Edition 3 – 26.05.06 – 7351
Getting started | 9 |
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Cable connection problem?
Make sure the Ethernet cable is connected correctly and that your router/hub is plugged into the broadband phone line.
Check that your broadband line is working. If you can access the internet on a computer connected to the same router, then it is probably working correctly.
Now press Try again.
If you still cannot connect, make sure you are entering your BT Broadband Talk account details correctly. Your number starts with 056. There are no spaces between the digits. Passwords can include numbers and letters and are case sensitive. To switch
between upper and lower case letters and numbers, press 
. Indication is given on the screen of the current case.
If you continue having problems with the cable or Broadband connection, call the BT Videophone 1000 Helpdesk on 0800 028 3228.
Automatic updates
If upgrades are available they will be automatically installed and the phone will automatically