Features
Transfer
You can transfer inside or outside calls to inside extensions. You can transfer only inside calls to outside numbers. When a call you transferred to an extension goes unanswered, it may ring back at your phone, Unanswered calls transferred to outside numbers do not ring back at your phone.
You can transfer a call with or without consultation:
When transferring with consultation (to an inside extension only), you speak to the person receiving the call before completing the transfer.
When transferring without consultation (to an inside extension or an outside number), you complete the transfer without speaking to the person receiving the call.
To Transfer a Call
Before you try to transfer a call to an outside number, check with your system manager. Your communications system may have restrictions on outside transfers.