AT&T 993 2-Line user manual Power Failure is, Time and date on, Memory Error, CID del shown

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Appendix

Troubleshooting

Speakerphone	•	If the other person cannot hear you, make sure the
does not work.		MUTE light is off.

Power Failure is	•	Set the time and date following the directions in Set
flashing.		the time and date on page 22.
		— OR —
	•	If you subscribe to caller ID service, the time and date will
		be reset automatically with the next incoming call.

Memory Error	•	This display indicates that a rare memory error has
CID del shown in		occurred in the call history. To prevent this error from
display.		interfering with the normal operation of the telephone,
		all of the call history was removed. Your product should
		now operate normally; no action is required.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

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Contents User’s manual On purchasing your new AT&T product CongratulationsStop Table of contents Call history Caller ID AppendixProduct overview Call History Press to display caller ID information Quick reference guideAuto Redial Press to activate the auto-redial Dial pad keysPause Parts checklist Glossary Avoid placing the telephone too close to Telephone locationOptional spare battery Telephone installation Connect the handset to the telephone Connect the power adapterCheck for a dial tone Confirm Lines 1800 222-3111.In Canada, dial 1 866 Data portWall mounting Connect the power cord to the telephoneRotate the mounting bracket Reverse the handset tabTwo-line modular wall jack 800 222-3111.In Canada, dial 1 866 Optional headset Menu operation To exit Feature SETUP, press and hold EnterMenu structure Set the primary line Feature setupTurn auto speaker on or off Turn automatic line selection on or off Set preferred mode Set the time and date Set the scroll rate Turn screen backlight on or offTurn the central office voicemail Covm indicator on or off Turn NEW Call light off Program home and local area codes Feature setup Set call history Choose how to store repeat calls in call historyLanguage Set the display language Turn caller ID with call waiting on or offMake, answer or end a call Handset Basic operationMake, answer or end a call Headset Ringer volume TimerVolume Handset/Speakerphone/Headset volume control Display dial RedialSpeakerphone or headset Press Auto Redial again Auto redialOptions while on calls Switch between lines during a callHold To release hold and return to the callConference calls MuteTo end a conference call, hang up Place a conference call on holdLights and what they mean Low battery indicatorConference calls Talk privately with one caller Lower key One-touch speed dialStore a number in one-touch Store a flash in a one-touch entry Store a pause in a one-touch entryStore a wait in a one-touch entry View a one-touch entryDial a one-touch number Erase a one-touch number Edit a one-touch numberChain dialing Menu structure Directory operationStore a name and number in the directory Store a wait in a directory number Edit a directory entry Edit a name in the directory Review directory entriesEdit a directory entry Edit a number in the directory Remove a name and number from the directory Dial a number from the directoryPrimary line on Information about caller ID with call waiting Caller ID operationHow caller ID works Message waiting and NEW Call lights Call waitingCall history operation Remove all calls from call history . Press Call History Review records in call history by lineDial options Dial a number from call historySave a call history entry to the directory Out of Area ErrorDisplay screen messages Troubleshooting Eliminate any background noise. Noise from a Troubleshooting NEW Call light flashes One-touch operation beginning onMemory Error Power Failure isTime and date on CID del shownImportant product information Especially about corded telephones Product identifier and REN information FCC and Acta informationConnection and use with the nationwide telephone network Repair instructionsHearing aid compatibility Rights of the telephone service providerProgramming/testing of emergency numbers Part 15 of FCC rules How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Feature Default Default settingsGeneral product care Technical specifications Index Index