AT&T ATCL2909 user manual Troubleshooting

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Appendix A

Troubleshooting

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.

•Make sure your computer is powered on.

•Make sure your Internet connection is working properly.

•Make sure that the software is installed and running for your nontraditional telephone service.

•Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.

•In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply.

•If you are using a firewall, it may prevent access to your nontraditional telephone service. Contact your service provider for more information.

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Contents User’s manual Congratulations Instructions Make sure to install fourAA alkaline batteries Not includedParts checklist Table of contents Caller ID operation IndexProduct overview Quick reference guide RemoveDisplay screen messages Base lightsScreen icons Battery installation Check the mounting bracket Installation optionsTabletop installation Connect the handset to the telephone Check for dial toneWall installation Reverse the handset tab Reposition the mounting bracket for wall useRoute the telephone line cord Connect the telephone line cord to a wall jackFollow steps 4-5 in Tabletop installation on Mount the telephone on the studs on the mounting plateSet contrast Telephone settingsLanguage selection Set home area code For calls within your area code You dial Enter in stepSet local area code You can program up to four local area codesSet remaining features Set time and dateFeature summary Default settings indicated by Telephone operation Chain dialing From a speed dial locationTo return to the call Flash/call waitingHold MuteRinger volume Call infoSpeed dial Speed dial overviewStore a number in a speed dial location Review a speed dial entry Dial a speed dial number Using handset or speakerphoneUsing Display Dial Delete a speed dial entryDirectory operation Directory memory capacityStore numbers and names in the directory Dial a directory number Review directory entries on thisReview directory entries Delete a directory entryCaller ID operation Caller ID informationInformation about call history Caller ID Review call historyRemove all call records Display dialDialing options Private NameTroubleshooting Display dial does not work Caller ID isn’t workingNo caller ID information while on a call Screen incorrectly displays Line in USETroubleshooting Maintenance Important safety information Connection and use with the nationwide telephone network FCC and Acta informationProduct identifier and REN information Repair instructionsHearing aid compatibility Rights of the telephone service providerProgramming/testing of emergency numbers Part 15 of FCC rules How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Technical specifications Error Present Index