AT&T TR1909 user manual Troubleshooting

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at

www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

No dial tone.	• Make sure the telephone line cord is
	connected properly and securely.
	• Inspect the telephone line cord connections
	at the telephone wall jack.
	• Inspect the handset cord connections at both
	ends.
	• Unplug the telephone and connect it to
	another telephone wall jack. If it still does
	not work, and the other telephones using the
	same jack are working, there is a problem
	with this telephone.
Telephone	• Make sure the RINGER switch on the side of
does not ring.	the telephone base is not set to OFF.
	• If there are other telephones on the same
	line, try disconnecting some of them. Having
	too many telephones connected can create
	problems such as low ringer volume or
	impaired sound quality during calls.

Difficulty storing numbers in memory.

•Make sure you are pressing the correct sequence of buttons for storing numbers.

•If you pause for over 10 seconds when programming an entry, the procedure will time-out and you will have to begin again.

•Try calling the number to be stored in memory. When the call ends, press PROG, PAUSE/REDIAL, then a one-touch button (M1, M2 or M3), or MEMORY and a memory location (0-9).

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