AT&T SBC-420 user manual Caller ID

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CALLER ID

Caller ID is a subscription service available from your telephone service provider and is required for the Caller ID features to operate.

To receive Caller ID information for a Call Waiting call, you must subscribe to the combined Call Waiting Caller ID service from your telephone service provider. Even if you subscribe to both Caller ID and Call Waiting services separately, it is possible that you are not subscribed to the combined service.

The 420 will store and display on demand the 200 most recent caller ID records.

THE CALLER ID DISPLAY

Date of Call

 

07/19

11:57A

 

Time of Call

 

 

Record Number

 

CL#001

 

L2

 

Line Called

 

 

 

Caller Name

 

GARY BIXBY

 

 

 

 

3105551212

 

 

Caller Number

 

 

 

VIEWING CALLER ID INFORMATION

VIEWING CALLER ID INFORMATION OF AN INCOMING CALL

During an incoming call, the name and telephone number of the caller (if available) will display on the LCD. The information is received by the 420 between the first and second ring.

ID

NOTE:

CALLER

■ If you answer a call before the second ring, the Caller ID information might not be displayed.

 

 

■ Call Waiting Caller ID records will not be displayed or logged during a 3-Way Conference Call.

VIEWING CALLER ID INFORMATION OF SIMULTANEOUS INCOMING CALLS

When multiple lines are ringing, you can view the Caller ID information for each line by pressing CALLER to toggle the display between the Caller ID information for each ringing line.

CALL WAITING CALLER ID

If you subscribe to Call Waiting Caller ID (combined service), the 420 will display the Caller ID information (if available) from the Call Waiting calls. During a phone call, you will hear a beep to indicate the presence of a Call Waiting call. Shortly afterward, the Caller ID information will appear on the LCD.

To answer the call waiting call, either press FLASH or enter the CENTREX call waiting command (for example ❋99) on the desk station. To simplify CENTREX operation, you can program the command into one of the feature keys. Refer to your CENTREX manual for the correct command sequence.

If you do not answer the call, the calling party will hear the phone continue to ring. If you subscribe to voice mail, the incoming call will be answered by voice mail.

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CALLER ID

STORED CALLER ID RECORDS

The 420 will store the 200 most recent Caller ID records. Caller ID records are numbered sequentially in the order in which they are received. When the memory is full, the oldest record will be deleted automatically each time a new record is received.

VIEWING STORED CALLER ID RECORDS

1 . Press CALLER ID to enter the Caller ID database. The LCD will display the number of CID records.

CID LIST

002Calls

001New

2 . Use the ▲▼ buttons to scroll through the stored caller ID records.

3 . Press END to exit, or wait 20 seconds and the LCD will revert back to the IDLE MODE.

INFORMATION OTHER THAN THE CALLER’S NAME AND NUMBER MAY BE DISPLAYED

Display

Meaning

Private Name

The other party is blocking name information

Private Number

The other party is blocking telephone number information

Out Of Area

Your phone company is unable to receive this caller’s name or number

Incomplete DATA

Line disturbance occurred during transmission

DIALING USING CALLER ID RECORDS

In addition to storing and displaying up to 200 Caller ID records, phone numbers contained in those Caller ID records can be automatically dialed.

If you have programmed local and home area codes, any numbers from within those area codes will be dialed WITHOUT the initial “1” and area code.

1 . Select the desired Caller ID record.

2 . Press DIAL.

3 . The 420 will automatically go off-hook and speakerphone dialing will commence automatically. The handset or the headset may be used to continue the call.

OR

1 . Manually go off-hook.

2 . Press DIAL.

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CALLER ID

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Contents SBC-420 Table of Contents Table of Contents Initial Setup Mute KEY FeaturesPage Connect the handset cord InstallationSetting the Extension ID Setting the LanguageSetting the Time and Date Turning Message Indicator Light OFFProgramming Options Setting the Delay RingTurning the Ringers on or OFF Change the Ringer TypesProgramming the Line Usage Setting the Prime LineUse the buttons to select the desired Use the buttons to turn the line on or offProgramming Line Groups / Private Line Setting AUTO-MUTEAuto Intercom Answer EXTProgramming Area Codes Changing the Flash Duration Setting TONE/PULSE DialingChanging Hold Reminder NEW CALL/MESSAGE Waiting Indicator ResettingTurning the Message Waiting Indicator OFF Programming Options Telephone OperationVolume Control Line Status IndicatorsMaking Telephone Calls Prime LineTransferring Calls FLASH/FEATUREHold MuteTONE/PULSE Mixed Dialing WAY Call ConferencingCall Privacy Extension Conferencing Paging and IntercomAnswering a Single Extension Paging a Single ExtensionRoom Monitor Making AN Intercom CallCaller ID Deleting Caller ID Records Caller ID DirectoryCreating a NEW Directory Entry Locating a Directory RecordDeleting Directory Records Additional FeaturesProgramming the Feature Keys Using a Headset TroubleshootingPower Failure Operation Battery LOW IndicationProgramming Tree L1 Msgw Light = OFF Maximum Flash Time is 1.2 second User Instructions Programming Tree FCC RequirementsHeadset Jack 2.5 mm Jack Change without notice Technical SpecificationsHeadset Jack 2.5mm Jack Change without notice Important Safety InstructionsCaller ID with Call Waiting Type 420 M1S1 10/12/01

SBC-420 specifications

The AT&T SBC-420 is a high-performance broadband and voice communication device designed to meet the demands of both residential and business users. As a part of AT&T's ongoing commitment to providing reliable connectivity solutions, the SBC-420 integrates advanced technologies to enhance user experience and deliver robust service capabilities.

One of the main features of the SBC-420 is its dual-mode functionality, allowing it to operate as both a digital subscriber line (DSL) modem and a Voice over Internet Protocol (VoIP) gateway. This versatility makes it an ideal choice for users who require both high-speed internet access and digital voice services. With its support for multiple simultaneous calls over the same broadband connection, the SBC-420 ensures that users can enjoy clear and uninterrupted voice communication.

The SBC-420 is equipped with advanced DSL technology, supporting ADSL2+ for faster download speeds and improved performance. This technology enables users to experience seamless streaming, gaming, and browsing capabilities, even during peak usage times. The device brings high-speed internet access right into the home or office, reducing latency and enhancing the overall internet experience.

In terms of wireless connectivity, the SBC-420 features built-in Wi-Fi capabilities, offering users the flexibility to connect multiple devices without the need for additional routers or access points. With dual-band support, this device can reduce interference and provide stable connections across various environments. The inclusion of multiple Ethernet ports also ensures that wired connections can be established for devices that require a more dependable connection.

Security is a key focus for the SBC-420, which includes robust encryption protocols to protect user data and maintain privacy across the network. The device simplifies network management and security settings, allowing users to easily monitor and configure their home or office network to their specific needs.

Overall, the AT&T SBC-420 combines essential features, cutting-edge technologies, and user-friendly characteristics into a single device that excels in delivering fast internet and reliable voice services. Its adaptability, advanced performance, and commitment to security make it an excellent choice for a wide range of users, from casual consumers to small businesses seeking dependable communication solutions.
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