AT&T SBC-420 user manual Table of Contents Initial Setup

TABLE OF CONTENTS

INITIAL SETUP

TELEPHONE OPERATION

Room Monitor	28
Making an Intercom Call	29
Answering an Intercom Call	29
Making an Intercom Conference Call	29
CALLER ID
Caller ID	30
The Caller ID Display	30
Viewing Caller ID Information	30
Viewing Caller ID Information of an
Incoming Call	30
Viewing Caller ID Information of
Simultaneous Incoming Calls	30
Call Waiting Caller ID	30
Stored Caller ID Records	31
Viewing Stored Caller ID Records	31
Information Other than the Caller’s Name
and Number may be Displayed	31
Dialing Using Caller ID Records	31
Deleting Caller ID Records	32
Deleting an Individual Caller ID Record . 32
Deleting All Caller ID Records	32

ADDITIONAL FEATURES

Programming the Feature Keys	35
Dialing Using the Feature Keys	35
Transferring a Number from LNR (Last
Number Redial) to a Feature Key	36
Using a Headset	36
Power Failure Operation	36
Battery Low Indication	36
Troubleshooting	37
Programming Tree	39
FCC Requirements	45

INTRODUCTION

Congratulations! You have purchased the 420, a versatile fully featured 4 line telephone. The 420 is designed to work as a system phone when used with additional 420 telephones. As a system, the 420 supports advanced telephone features such as intercom, paging and call transfer. Up to twelve 420s can be connected as a system.

Plan your system before you install the telephones, remembering the following requirements:

■ The 420 telephones communicate over	■ Each 420 in the system must be assigned
the wire on line 1. Line 1 must be	a unique EXTENSION NUMBER. Valid
common to all 420 telephones for the	numbers are from 11 – 22.
system features to operate.	■ If multiple extensions will be installed,
■ The total length of telephone wiring	install and program the extension
connected to line 1 should not exceed	numbers one at a time.
600 feet.

The 420 is designed to support telephone company features, including CENTREX. Caller ID and Call Waiting Caller ID and other telephone company features require subscription to these services.

NOTES:

■You must subscribe to the combined service of Call Waiting and Call Waiting Caller ID to use the Call Waiting Caller ID feature. Check with your local telephone company for service availability.

■DSL service on line 1 or 2 may interfere with system communications. Use line 3 or 4 for DSL.

PACKING LIST

Please take a moment to locate and identify the components shipped with your Telephone. Enclosed within the packaging:

■	Executive Telephone Set	■	2 Telephone Line Cords (long)	■ 3 Feature Key Index Cards;
■	Handset	■	1 Line Cord (short)	1 installed, 2 spares

INITIAL SETUP

DIRECTORY
Directory	32
Creating a New Directory Entry	32
Transferring a Caller ID Record to the
Directory	33
Locating a Directory Record	33
To Scroll through the Alphabetical List of
Directory Records	33
Locating a Directory Record
(by Jumping)	33
Dialing a Directory Number	33
Deleting Directory Records	34
Deleting an Individual Directory Record 34
Deleting All Directory Records	34
Transferring a Number from LNR (Last
Number Redial) to the Directory	34
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■	Handset Cord	■ Owner’s Guide	■ Desk/Wall Mount Bracket
■	AC Adapter

TERMS

CID – Caller Identification or Caller ID.

EXTENSION – An individual 420 telephone having a unique extension number. IDLE MODE – Extension not is use.

OFF-HOOK- Going “off-hook” refers to lifting the handset, activating the speakerphone or pressing the headset button for the purpose of making or answering a call. When the phone is successfully taken off-hook, a telephone line will be “seized” in which either an incoming call is answered or a dial tone heard.

VMI – Visual Message Indication.

POT – “Plain old telephone” refers, in so far as this manual is concerned, to a non 420 type telephone. A POT can be connected to any line shared by a 420 system, but cannot utilize the 420 system features such as intercom, paging or call transfer.

SYSTEM – Up to twelve 420 telephones connected with a common line 1, each having a unique extension number between 11 and 22.

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