Answering a Call with Captions

1.When the CapTel rings, RING is displayed.

2.Pick up the handset to answer.

If the Caption Feature is ON

If the caption feature is ON, the CapTel will automatically connect the call to the Captioning Service using line 2. After an initial delay of at least 15 seconds, captions of everything the caller says will be displayed.

NOTE: As you answer a call, there is a delay between the time you answer and the time that the captions begin, because it takes time for the phone to connect to the Captioning Service and initiate captions.

The display will indicate when captions are ready. During this time, however, you and your caller will be able to hear each other, so you may begin your conversation if you can hear the caller clearly enough. (You may ask your caller to hold for a moment while captions are established or speak to the other party during this time.) Or, begin your conversation when you see a CapTel CA# appear on the display.

If the Caption Feature is OFF

If the caption feature is OFF, the call will not be captioned initially. To receive captions of the call, simply press the CAPTION button at any point during the conversation. Verify that the red light above the CAPTION button is lit.

There will be an initial delay of at least 15 seconds as the phone connects to the Captioning Service. You may speak to the other party during this time. The display will indicate when the Captioning Service has connected. You will receive captions throughout the remainder of the call, or until you turn the feature off by pressing the CAPTION button again.