Ultratec CapTel user manual Dialing 7-1-1 with 2-LINE Captel

DIALING 7-1-1 WITH 2-LINE CAPTEL

With 2-line CapTel, calls placed through a traditional relay service are handled the same way as if you’d called from any other type of phone, plus you get captions of everything the other party says. To call a TTY/VCO user through relay:

1.Pick up the handset and dial 7-1-1.

2.Give the relay CA the phone number of the person you’d like to call.

3.Watch the display screen for instructions and captions of the TTY user’s responses via the relay CA.

NOTE: The process for calling 7-1-1 is different when using 1-line CapTel, which automatically converts 7-1-1 calls to Voice Carry Over (VCO). Please refer to your user manual if you need more information about how 1-line calls through relay are different than 2-line calls.

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