AEG 20 user manual Comfort functions, Waiting call and toggling, Consultation and toggling

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Comfort functions

The comfort functions: waiting call, toggling, consultation, second call, con- ference call with three must be ordered and paid for with your local telephone network provider.

Your provider will also be able to tell you which flash-time has to be used on his installation (please also read the chapter on "Flash time" (page 8).

When the unit is connected to a personal branch exchange (PBX), its supplier, or the delivered instruction manual will be able to inform you.

Waiting call and toggling

You have the necessary subscription at your telephone network provider. While you are having a telephone conversation, you hear a tone, i.e. a signal that indi- cates that another user "knocks" (signal second call).

Use the R - key to put the actual conversation on hold. You hear the extra dial- ing tone. By pressing "2" you can answer the second call. When you want to return to the first conversation partner, you press the R - key again and dial "2" again. You are now connected to the first conversation partner, and the second caller is put on hold. This action (called toggling) can be repeated as often as you wish, until one of the parties hangs up.

Consultation and toggling

With the function consultation / toggling, you can talk in turns to two different callers, without one hearing what you discuss with the other. You can accept an incoming call or call another participant yourself. This function also creates the base for a conference call with three people.

You are calling with somebody and wish to retrieve information with another participant (internal or external). To achieve this, you press the "R" - key to park the first communication. You hear the extra dialing tone.

Dial the number of the other participant and have your conversation. When you press the "R" - key again, you can park the second communication. Press "2", and you return to the first conversation partner.

Now you can toggle between both conversation partners.

When you wish to end your call after the consultation, use the R - key and press "1". The connection with the second conversation partner is broken.

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AEG Milano 20_en

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Contents Milano Table of Contents Description of the Appliance Appliance overviewDefault settings set in the factory Side-views of the baseContents of the packing Installation of the applianceSpecific features Safety precautions CongratulationsSetting the dialing mode ConfigurationSetting the ringer volume Insert a pauseSetting the Flash time Calling Outside Using the telephoneAnswering an incoming call Redial simpleWaiting call and toggling Comfort functionsConsultation and toggling Turning off the microphone Mute Conference call with three peopleSaving telephone numbers Warranty AppendixMaintenance Technical dataTroubleshooting No dialing tone Dialing a number impossibleIndex AEG Milano 20en CE declaration of conformity Environmental Protection