6. Maintenance and Problem Solving
Your telephone is a precision electronic instrument. Avoid rough handling and extreme temperatures. Use a mild detergent and a damp cloth when cleaning. Never use a stronger cleaner.
If your telephone does not appear to be working correctly, please check the following :
No dial tone | - is phone cord properly connected to the wall socket ? | |
Will not dial | - tone / pulse switch may be set to wrong position | |
Will not ring | - | ringer switch is set to off |
| - | REN number may exceed 4, for all telephones connected |
|
| to the line. Disconnect a phone until the number is below 4 |
If there are still problems, and you have more than one telephone :
Remove the "problem" telephone. Insert another telephone and check that it works. If "yes" then the "problem" telephone is possibly faulty. If not, then you may have a faulty line. Try using the other socket and see which telephones work. If you do have a faulty line then you should contact your Network Supplier.
You should however be aware that if you request them to repair a fault that is found not to be their's, then they are entitled to charge you for a visit.
In the event that you still have problems then you should consult your supplier.
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