Polycom 1725-16828-001 manual Voice Mail Integration, Shared Call Appearances

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Setting Up the Polycom VVX 1500 C Phone

Note

Your SIP server provider should be consulted for recommended methods of

 

configuring phones and servers for fail-over configuration. Static DNS cache should

 

only be used when you cannot install the correct entries into the DNS server.

 

The use of the static DNS cache is required when connecting into a Cisco Unified

 

Communications Manager system. This is because Cisco Unified Communications

 

Manager does not support simultaneous registrations from a single device to

 

multiple subscribers in the Cisco Unified Communications Manager cluster. The

 

recommended DNS cache configuration would list two subscriber IP addresses,

 

then an SRST reference (if one is present). This causes the Polycom VVX 1500 C

 

phone to attempt registration to a single subscriber based on the order of the IP

 

Addresses listed in the DNS cache. If the first subscriber in the list is down, the

 

Polycom VVX 1500 C will try the second subscriber, and then third. If a subscriber

 

comes back online, the Polycom VVX 1500 C will attempt to re-register to that

 

subscriber.

 

 

 

For more information, refer to “Technical Bulletin 5844: SIP Server Fallback

 

Enhancements on Polycom VVX 1500 C Phones” at

 

http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical

 

_Bulletins_pub.html .

 

Configuration changes can be performed centrally at the provisioning server.

 

For information on configuration file settings, refer to DNS Cache <dns/> on

 

page A-4and Registration <reg/> on page A-5.

Voice Mail Integration

The phone is compatible with voice mail servers. The subscribe contact and callback mode can be configured per user/registration on the phone. Voice mail access can be configured to be through a single key press. A message-waiting signal from a voice mail server triggers the message-waiting indicator to flash and the call waiting audio tone is played through the active audio path.

Configuration changes can be performed centrally at the provisioning server or locally. For detailed information on configuration file settings, refer to Messaging <msg/> on page A-6.

Shared Call Appearances

Calls and lines on multiple phones can be logically related to each other. A call that is active on one phone will be presented visually to phones that share that call appearance. Mutual exclusion features emulate traditional PBX or key system privacy for shared calls. Incoming calls can be presented to multiple phones simultaneously. Users at the different locations have the ability to interrupt remote active calls.

This feature is dependent on support from a SIP server that binds the appearances together logically and looks after the necessary state notifications and performs an access control function.

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Contents
SIP 3.2.2 July 2010 1725-16828-001 Rev. B1 Trademark Information About This Guide Deployment Guide for the Polycom VVX 1500 C Contents Troubleshooting the Polycom VVX 1500 C Phone Overview Supported Phone Features Topics Not Mentioned in This Guide Unsupported Phone FeaturesUnsupported Cisco Features Deployment Guide for the Polycom VVX 1500 C Changing Cisco Unified Communications Manager Configuring Cisco Unified Communications ManagerSelect +Add New Select Third-party SIP Device Advanced and click Next Select the Enabled Digest Authentication check boxDeployment Guide for the Polycom VVX 1500 C Part III Adding a Device Entry Select Device Phone +Add New Select Third-party SIP Device Advanced, then click Next Configuring Cisco Unified Communications Manager Deployment Guide for the Polycom VVX 1500 C Configuring Cisco Unified Communications Manager Deployment Guide for the Polycom VVX 1500 C Refer to Upgrading the Phone’s Software on Setting Up the Polycom VVX 1500 C PhoneChanging the Network Configuration Recommended Options Required OptionsYour phone will reboot Setting Up the Provisioning Server 2345-17960-001.sip.ld Phone1.cfg Sip.cfg 000000000000.cfg For example, C\test\VVX1500Local Digit Map Configuring Your SystemRecording and Playback of Audio Calls Call TransferCall Log Server Redundancy Corporate DirectoryDigital Picture Frame Shared Call Appearances Voice Mail IntegrationPhone-phone1MACAddress.cfg and MACAddress.cfg-and one Deploying Phones From the Provisioning ServerCreating an Application Configuration File Creating a Master Configuration File Advanced Reboot Phone Add contents to the master configuration file. For exampleLocating the Latest Software Upgrading the Phone’s SoftwareDownloading New Software to the Phone Deployment Guide for the Polycom VVX 1500 C Troubleshooting the Polycom VVX 1500 C Phone Upgrading the Polycom VVX 1500 C Phone CallingPolycom VVX 1500 C Display Per-Phone Configuration File phone1.cfg Configuration FilesUsing the Web Interface on page B-1 Master Configuration FileDial Map dialmap Application Configuration FileDNS Cache dns Per-Phone Configuration FileFeature feature Registration reg User Preferences up Messaging msgModifying Phone’s Configuration Using the Web Interface Miscellaneous Administrative TasksDeployment Guide for the Polycom VVX 1500 C Select Local Settings Deployment Guide for the Polycom VVX 1500 C Miscellaneous Administrative Tasks Deployment Guide for the Polycom VVX 1500 C Index Deployment Guide for the Polycom VVX 1500 C
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