Polycom 501SIP General Key Use, Local Conferencing, Splitting a Conference, Transferring a Call

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General Key Use

To navigate through menus and to enter data, these are useful tips:

1.Use and to scroll through lists. In some lists the * and # keys can be used as “Page Up” and “Page Down”.

2.When menus have submenus, use and to move one level down

or one level back up.

3. The Menu key can be pressed to quickly exit from any menu.

4.The DirectoriesConference key can be pressed to quickly exit from any directory.

5.To enter text using the dialpad, press the number keys one or more times. For example, for ‘A’ press ‘2’ and for ‘C’ press ‘222’. When in text entry mode the display title will show whether keys will gener- ate numbers (1), upper-case (A) or lower-case (a) characters and the 1/A/a soft key can change this.

Local Conferencing

 

 

Ending the call on the conference

A conference may be created with two other par-

 

originator’s phone will terminate the

ties using the phone’s local conferencing feature.

 

conference.

1. Place a call to the first party.

 

 

 

 

4. When the second party answers,

2. Press Conference or the Confrnc soft

 

 

press Conference or the Confrnc soft key

key to obtain a new line (the active

 

 

again to join all parties in the con-

call is placed on hold).

 

 

ference, or press the Split soft key

3. Dial the phone number of the sec-

 

 

to put the first call on hold and keep

ond party or use the arrow keys to

 

 

the second call as the active call.

access speed dial numbers, missed,

A conference may be created at any time

placed, and received call lists.

between an active call and a call which is

From one of these lists press the

on hold (on the same line) by pressing the

Dial soft key.

Join soft key.

 

Splitting a Conference

When a conference has been established, a Split soft key is available. Pressing this

key will split the conference into two calls on hold.

Transferring a Call

1. During a call, press Transfer or the

Trnsfer soft key (the active call is placed on hold).

2.Press the Blind soft key if a blind transfer (without consultation) is required.

3.Dial the number to which you want to transfer the call or use the arrow keys to access speed dial numbers, missed, placed, and received call lists. From one of these lists press the Dial soft key. (This step com-

pletes a blind transfer.)

4.Press Transfer or the Trnsfer soft key again after consulting with the new party to complete a consulta- tive transfer or press the Split soft key to put the first call on hold and keep the second call as the active call.

Transfer may be cancelled during estab- lishment by pressing the Cancel soft key. The original call is resumed.

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Contents Menu ForwardTransfer CallLists SpeedDial Time&Date Redial DelContents Part 15 Rules ModificationsIntroduction Parts ListIn-Line Power Option Installing SoundPoint IP 500/501 SIPConnecting Network and Power Source AC Power OptionPhone.Optional Connecting the Handset and Optional HeadsetAttaching the Base Features Key Descriptions Feature Key DescriptionUsing the Headset Using SoundPoint IP 500/501 SIPUsing the Handset Using Hands-Free Speakerphone ModeMicrophone Mute Answering a CallCall Hold and Resume Multiple Calls on HoldTransferring a Call General Key UseLocal Conferencing Splitting a ConferenceRedial Call TimerVolume Adjustment Ending a CallDisplay Contrast Headset Memory ModeDo Not Disturb Time and DateSee also Distinctive Ringing / Call Treatment Ring TypeCall Lists Contact DirectoryTo search for a particular contact Speed DialMultiple Keys Per Line Multiple LinesShared Lines Multiple Call AppearancesSelect Message Center*,† Voice MailDistinctive Ringing / Call Treatment Basic, Preferences, Language Phone RebootMultilingual Support Localization Select Instant Messages Optional FeaturesText Messaging Presence / Status / Buddy ListsTures, Presence To view and change Presence settingsNo Ringing TroubleshootingNo Dial-Tone No Display, Incorrect Display or Bad ContrastDisplay shows Network Link is Down Safety and ComplianceNo Response from Feature Key Presses Class B Digital Device or PeripheralPolycom Limited Warranty and Limitation Liability Exclusions Warranty ExclusiveService Agreements Copyright Notice Limitations of LiabilityDisclaimer Governing LawSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA