Polycom IP500, 501SIP Voice Mail, Distinctive Ringing / Call Treatment, Select Message Center*,†

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Voice Mail

Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the display.

Individual line indicators reflect voice or text messages left on that line (useful if multiple lines are in use).

To listen to voice messages:

1.Press Messages .

2.Select Message Center*,†.

3.(Optional) If multiple lines are in

use, select from which line mes- sages are to be retrieved.

4.Display indicates number of messages and their importance.

A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center.

Press Connect to initiate Voice Mail retrieval from the Message Center,

OR

Press Clear to turn off the flashing LED without listening to messages.

5.Follow voice prompts to listen to messages.

*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system adminis- trator to find out.

Screen options may vary with server-based application. Voice Mail can be accessed with a single key press. Contact your system adminis- trator to configure this option.

Distinctive Ringing / Call Treatment

Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identification of a contact by a specific ring tone.

To set a distinctive ring for a local contact:

1.Press ConferenceDirectories and select Contact Directory.

2.Using the arrow keys, scroll through the directory to choose a contact.

3.Press Edit and scroll down to Ring Type.

4.Enter a number corresponding to one of the ring types available

(press then Del to remove an existing value). See Ring Type in this guide for further details.

5.Press the Save soft key or Cancel to abandon the change then press ConferenceDirectories to return to the idle dis- play.

Incoming calls from this contact will now have the distinctive ringing pattern applied.

This feature is local to the phone, and may be over-ridden by server settings. Contact your system administrator for more details.

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Contents Del ForwardTransfer CallLists SpeedDial Time&Date Redial MenuContents Modifications Part 15 RulesParts List IntroductionAC Power Option Installing SoundPoint IP 500/501 SIPConnecting Network and Power Source In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BasePhone.Optional Features Feature Key Description Key DescriptionsUsing Hands-Free Speakerphone Mode Using SoundPoint IP 500/501 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteSplitting a Conference General Key UseLocal Conferencing Transferring a CallEnding a Call Call TimerVolume Adjustment RedialTime and Date Headset Memory ModeDo Not Disturb Display ContrastContact Directory Ring TypeCall Lists See also Distinctive Ringing / Call TreatmentSpeed Dial To search for a particular contactMultiple Lines Multiple Keys Per LineMultiple Call Appearances Shared LinesVoice Mail Distinctive Ringing / Call TreatmentSelect Message Center*,† Phone Reboot Multilingual Support LocalizationBasic, Preferences, Language Presence / Status / Buddy Lists Optional FeaturesText Messaging Select Instant MessagesTo view and change Presence settings Tures, PresenceNo Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingClass B Digital Device or Peripheral Safety and ComplianceNo Response from Feature Key Presses Display shows Network Link is DownPolycom Limited Warranty and Limitation Liability Warranty Exclusive Service AgreementsExclusions Governing Law Limitations of LiabilityDisclaimer Copyright NoticeSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA