Polycom 320, 330 manual Line Keys

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Getting Started with Your SoundPoint IP 330/320 Phone

—Do Not Disturb

— Presence/BLF

3.Soft Keys—The screen will display labels for these keys, to identify their context-sensitive functions.

4.Line Indicators—Individual multi-color LEDs display the dynamic call state and remote user status (busy lamp field (BLF) and presence). The mapping is:

—Solid green—An active call is in progress.

—Fast flashing green—There is an Incoming (ringing) call.

—Flashing green—The call is held by the other party.

—Flashing red—The call is on hold.

—Solid red—The line is busy remotely (shared lines).

5. Line Keys

and

—Use these keys to activate up

to lines that can be assigned to your phone.

6.Hold —Holds an active call or resumes a held call.

7.Headset —Allows you to place and receive calls through an optionally connected headset.

8.Speakerphone —Allows for hands-free communication during calls.

9.Hands-freeMicrophone—Picks up audio during hands-free calls. Place your phone on a hard, flat surface for best results.

10.Volume Keys —Use these to adjust the volume of the handset, headset, speaker, and ringer.

11.Microphone Mute —Mutes audio transmission locally during calls.

12.Dial Pad—These 12 keys provide the 10 digits, the alphabetic characters, and special characters available in context-sensitive applications.

13.Feature Keys—Access important features using these keys.

—

—

—Dial phone number entered or view placed call list.

—Access local (your phone) and call server features.

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Contents User Guide for the SoundPoint IP 330/320 Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the BaseTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Before You Use Your SoundPoint IP 330/320 Phone HookswitchIdle display unless an edit session is in progress Entry modes Customizing Your SoundPoint IP 330/320 Phone Appearance of Time and Date Configuring Basic SettingsThen select Settings Basic Select Settings Basic Contrast Headset Memory ModeSelect Settings Basic Preferences Headset Memory Display ContrastRing Type Select Settings Basic Ring TypeDirectory Search Select Settings Basic Preferences LanguageLanguage Support Managing Call Lists Select Settings Basic Preferences Directory searchTo manage the listed calls Adding Contacts Managing ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Editing Contacts Placing a Call to a Contact Deleting ContactsDistinguishing Calls Managing Incoming CallsSearching For a Contact Rejecting Calls Diverting Calls System CustomizationsSupporting Shared Lines Supporting Multiple LinesSupporting Multiple Line Keys Per Line Call Forwarding is not available on shared lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call Duration and destination Reject Ending a Call Muting the Microphone Adjusting the VolumeRedialing a Number Putting a Call on HoldCall the first party Setting Up a ConferencePress Conf soft key to create a new call To transfer a call on Transferring a CallForwarding Calls AdministratorSelect Features Forward Not disturb again Enabling Do Not DisturbAssigning Speed Dial Indexes Features Speed DialTo assign a new speed dial key Select Features Using Voice MailUser Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide SoundPoint IP 330/320 Select Features Presence My Status Using Buddy ListsPresence Managing BuddiesTo add or delete a contact from your buddy list Integrating With Microsoft Live Communications Server Select Features Presence Buddy StatusSelect Features Presence Privacy List Restarting Your Phone Press , then select Settings Advanced Restart Phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Audio DisplaysUser Guide SoundPoint IP 330/320 Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

330, 320 specifications

Polycom, a leading name in the field of audio and video communication technology, offers a range of conference phones tailored for different business needs. Among them, the Polycom SoundStation 320 and 330 are highly regarded for their robust features and capabilities, making them a preferred choice for small to medium-sized conference rooms.

The Polycom SoundStation 320 is designed to facilitate clear, hands-free conversations. With its advanced voice technology, it captures sound from all corners of the room, ensuring that every participant can be heard distinctly, even in larger spaces. The device employs Polycom’s Acoustic Clarity Technology, which cancels out any background noise and echoes, allowing for natural, interruption-free dialogues. This feature is particularly useful in environments with multiple speakers or loud environments.

On the other hand, the Polycom SoundStation 330 builds on the strengths of the 320 by introducing even greater functionality and performance enhancements. It features a larger microphone pickup range, making it ideal for larger meetings with more participants. The SoundStation 330 also includes a visual call status display, which informs users of the call status and connection quality. This added layer of usability makes it easier for users to engage with the device confidently.

Both models are equipped with a user-friendly interface, enabling quick call setup and management. They support a range of connectivity options, including analog and VoIP, providing flexibility to accommodate various network environments. Furthermore, these devices are compatible with multiple conferencing solutions, making integration into existing systems seamless.

One of the standout characteristics of the Polycom SoundStation 320 and 330 is their durability. Built to withstand the rigors of frequent use in a corporate environment, these conference phones offer a long lifespan and reliable performance. Their elegant design complements modern office aesthetics, ensuring they blend well in any meeting room.

In summary, the Polycom SoundStation 320 and 330 are exemplary conference phones that combine advanced audio technologies with practical features, making them essential tools for effective communication in any business context. Their exceptional sound quality, ease of use, and durable design offer unparalleled value for organizations seeking to enhance their conferencing capabilities.
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