Polycom 330, 320 manual Placing a Call

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User Guide SoundPoint IP 330/320

To customize your phone, refer to Customizing Your SoundPoint IP 330/320 Phone on page 2-1. To read about the phone’s advanced features, refer to Using the Advanced Features of Your SoundPoint IP 330/320 Phone on page 4-1. Review useful tips about the phone in Before You Use Your SoundPoint IP 330/320 Phone on page 1-10.

If you require additional information or assistance with your new phone, contact your system administrator.

Placing a Call

You can place a call in many ways using your SoundPoint IP 330/320 phone:

•Using the handset

•Using the speakerphone

•Using the headset

• Using

• Using

or

You can also dial the number first, and then choose the method you will use to speak to the other party.

To call a speed dial number, use the dial pad to enter the speed dial index

followed by the # key, and then press

or pick up the handset to

place a call.

 

During a call, you can alternate between Handset, Headset, or Hands-Free

Speakerphone modes by pressing the

or

keys, or picking up the

handset.

 

 

Call duration on an active call is monitored through a local call timer. This is visible within the active call window on the graphic display. In the figure below, the call to James Dean has lasted 2 hours 48 minutes 23 seconds so far.

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Contents User Guide for the SoundPoint IP 330/320 Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Using the Basic Features of Your SoundPoint IP 330/320 Phone Troubleshooting Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting Network and Power Source Connecting the Handset and Optional HeadsetAttaching the Base Handset HeadsetTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Hookswitch Before You Use Your SoundPoint IP 330/320 PhoneIdle display unless an edit session is in progress Entry modes Customizing Your SoundPoint IP 330/320 Phone Then select Settings Basic Configuring Basic SettingsAppearance of Time and Date Headset Memory Mode Select Settings Basic ContrastSelect Settings Basic Preferences Headset Memory Display ContrastSelect Settings Basic Ring Type Ring TypeLanguage Support Select Settings Basic Preferences LanguageDirectory Search Select Settings Basic Preferences Directory search Managing Call ListsTo manage the listed calls Managing Contacts Adding ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Editing Contacts Deleting Contacts Placing a Call to a ContactSearching For a Contact Managing Incoming CallsDistinguishing Calls Rejecting Calls System Customizations Diverting CallsSupporting Multiple Line Keys Per Line Supporting Multiple LinesSupporting Shared Lines Call Forwarding is not available on shared lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call Duration and destination Reject Ending a Call Adjusting the Volume Muting the MicrophoneRedialing a Number Putting a Call on HoldSetting Up a Conference Call the first partyPress Conf soft key to create a new call Transferring a Call To transfer a call onAdministrator Forwarding CallsSelect Features Forward Enabling Do Not Disturb Not disturb againFeatures Speed Dial Assigning Speed Dial IndexesTo assign a new speed dial key Using Voice Mail Select FeaturesUser Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUser Guide SoundPoint IP 330/320 Using Buddy Lists Select Features Presence My StatusPresence Managing BuddiesTo add or delete a contact from your buddy list Select Features Presence Privacy List Select Features Presence Buddy StatusIntegrating With Microsoft Live Communications Server Restarting Your Phone Press , then select Settings Advanced Restart Phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Restarting Your Phone onCalling Check same status of handset Displays AudioUser Guide SoundPoint IP 330/320 Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

330, 320 specifications

Polycom, a leading name in the field of audio and video communication technology, offers a range of conference phones tailored for different business needs. Among them, the Polycom SoundStation 320 and 330 are highly regarded for their robust features and capabilities, making them a preferred choice for small to medium-sized conference rooms.

The Polycom SoundStation 320 is designed to facilitate clear, hands-free conversations. With its advanced voice technology, it captures sound from all corners of the room, ensuring that every participant can be heard distinctly, even in larger spaces. The device employs Polycom’s Acoustic Clarity Technology, which cancels out any background noise and echoes, allowing for natural, interruption-free dialogues. This feature is particularly useful in environments with multiple speakers or loud environments.

On the other hand, the Polycom SoundStation 330 builds on the strengths of the 320 by introducing even greater functionality and performance enhancements. It features a larger microphone pickup range, making it ideal for larger meetings with more participants. The SoundStation 330 also includes a visual call status display, which informs users of the call status and connection quality. This added layer of usability makes it easier for users to engage with the device confidently.

Both models are equipped with a user-friendly interface, enabling quick call setup and management. They support a range of connectivity options, including analog and VoIP, providing flexibility to accommodate various network environments. Furthermore, these devices are compatible with multiple conferencing solutions, making integration into existing systems seamless.

One of the standout characteristics of the Polycom SoundStation 320 and 330 is their durability. Built to withstand the rigors of frequent use in a corporate environment, these conference phones offer a long lifespan and reliable performance. Their elegant design complements modern office aesthetics, ensuring they blend well in any meeting room.

In summary, the Polycom SoundStation 320 and 330 are exemplary conference phones that combine advanced audio technologies with practical features, making them essential tools for effective communication in any business context. Their exceptional sound quality, ease of use, and durable design offer unparalleled value for organizations seeking to enhance their conferencing capabilities.
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