Polycom 320, 330 manual Idle display unless an edit session is in progress

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Getting Started with Your SoundPoint IP 330/320 Phone

•Use the dial pad keys to navigate through and make selections in numbered menu lists.

•The navigation guide icon in the top left-hand corner of the graphic display shows which arrow keys can be used at a particular sublevel.

For example, the following figure shows that , , , and can be used at this point.

Note

After 20 seconds of inactivity, the menu system will also automatically exit to the

 

idle display unless an edit session is in progress.

 

 

•To enter text using the dial pad, press the number keys one or more times.

For example, for ‘A’ press ‘2’ and for ‘C’ press ‘222’. The text that can be entered by a key is shown beneath the entry line. This is true for all languages that can be displayed by the phone. When in text entry mode, the title will show whether keys will generate numbers (1) or characters (a or A).

The type of text entry available is displayed in the title line.

Switch between alphabetic (with and without an uppercase letter first) and numeric text entry by pressing the # key. Special characters like * and _ are considered alphabetic and appear when you press *, 1, or 0.

 

Switch to uppercase by pressing

and to lowercase by pressing

.

Note

 

 

Pressing the # also allows for URL or IP address entry. These options are only

 

 

available to system administrators in appropriate menu items. For example, when

 

 

editing directory contacts use “Abc”, “abc”, or “123” and when editing server

 

 

addresses use “URL”, “IP”, or “123”.

 

 

 

 

 

 

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Contents User Guide for the SoundPoint IP 330/320 Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the BaseTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Before You Use Your SoundPoint IP 330/320 Phone HookswitchIdle display unless an edit session is in progress Entry modes Customizing Your SoundPoint IP 330/320 Phone Then select Settings Basic Configuring Basic SettingsAppearance of Time and Date Display Contrast Headset Memory ModeSelect Settings Basic Contrast Select Settings Basic Preferences Headset MemoryRing Type Select Settings Basic Ring TypeLanguage Support Select Settings Basic Preferences LanguageDirectory Search Managing Call Lists Select Settings Basic Preferences Directory searchTo manage the listed calls Adding Contacts Managing ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Editing Contacts Placing a Call to a Contact Deleting ContactsSearching For a Contact Managing Incoming CallsDistinguishing Calls Rejecting Calls Diverting Calls System CustomizationsSupporting Multiple Line Keys Per Line Supporting Multiple LinesSupporting Shared Lines Call Forwarding is not available on shared lines User Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call Duration and destination Reject Ending a Call Putting a Call on Hold Adjusting the VolumeMuting the Microphone Redialing a NumberCall the first party Setting Up a ConferencePress Conf soft key to create a new call To transfer a call on Transferring a CallForwarding Calls AdministratorSelect Features Forward Not disturb again Enabling Do Not DisturbAssigning Speed Dial Indexes Features Speed DialTo assign a new speed dial key Select Features Using Voice MailUser Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide SoundPoint IP 330/320 Managing Buddies Using Buddy ListsSelect Features Presence My Status PresenceTo add or delete a contact from your buddy list Select Features Presence Privacy List Select Features Presence Buddy StatusIntegrating With Microsoft Live Communications Server Restarting Your Phone Press , then select Settings Advanced Restart Phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Audio DisplaysUser Guide SoundPoint IP 330/320 Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

330, 320 specifications

Polycom, a leading name in the field of audio and video communication technology, offers a range of conference phones tailored for different business needs. Among them, the Polycom SoundStation 320 and 330 are highly regarded for their robust features and capabilities, making them a preferred choice for small to medium-sized conference rooms.

The Polycom SoundStation 320 is designed to facilitate clear, hands-free conversations. With its advanced voice technology, it captures sound from all corners of the room, ensuring that every participant can be heard distinctly, even in larger spaces. The device employs Polycom’s Acoustic Clarity Technology, which cancels out any background noise and echoes, allowing for natural, interruption-free dialogues. This feature is particularly useful in environments with multiple speakers or loud environments.

On the other hand, the Polycom SoundStation 330 builds on the strengths of the 320 by introducing even greater functionality and performance enhancements. It features a larger microphone pickup range, making it ideal for larger meetings with more participants. The SoundStation 330 also includes a visual call status display, which informs users of the call status and connection quality. This added layer of usability makes it easier for users to engage with the device confidently.

Both models are equipped with a user-friendly interface, enabling quick call setup and management. They support a range of connectivity options, including analog and VoIP, providing flexibility to accommodate various network environments. Furthermore, these devices are compatible with multiple conferencing solutions, making integration into existing systems seamless.

One of the standout characteristics of the Polycom SoundStation 320 and 330 is their durability. Built to withstand the rigors of frequent use in a corporate environment, these conference phones offer a long lifespan and reliable performance. Their elegant design complements modern office aesthetics, ensuring they blend well in any meeting room.

In summary, the Polycom SoundStation 320 and 330 are exemplary conference phones that combine advanced audio technologies with practical features, making them essential tools for effective communication in any business context. Their exceptional sound quality, ease of use, and durable design offer unparalleled value for organizations seeking to enhance their conferencing capabilities.
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