Polycom 4000 SIP 2.2 Troubleshooting, No Display, Incorrect Display or Bad Contrast, No Dial-Tone

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Troubleshooting

No Dial-Tone

Verify power is correctly applied to the SoundStation® IP 4000 SIP phone:

•Check that the display is illuminated.

•Make sure that the network cable is inserted properly on the bottom of the phone (try unplugging and re- inserting the cable).

No Display, Incorrect Display or Bad Contrast

Verify power is correctly applied to the SoundStation® IP 4000 SIP phone:

• As “No Dial-Tone” above. Verify contrast adjustment:

•Follow the instructions in this User Guide to adjust the contrast to a darker level.

•Reboot the phone to obtain a default level of contrast (follow the instructions in this User Guide).

No Ringing

Verify incoming ring setting and volume level:

•Adjust the ringing level from the front panel using the volume up/ down keys.

•Check that the Ring Type selected in the Settings menu is not the Silent Ring.

Verify successful outbound or inbound calling:

• As “No Display” above.

Verify successful outbound or inbound calling:

•Place a call to the phone under in- vestigation. Check that the display

indicates incoming call informa- tion.

• Press the key. Ensure dial tone is present and place a call to another extension or number. Check that the display changes in response.

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Contents User Guide 4000Contents Part 15 Rules Polycom SoundStation IP 4000 SIP Parts ListIntroduction Optional Console CableAC Power Option Power cable Power adapter Installing SoundStation IP 4000 SIPConnecting Network and Power Source Network cableFeatures LED IndicatorsKeys Using SoundStation IP 4000 SIP Placing a CallAnswering a Call Microphone Mute Call Hold and ResumeMultiple Calls on Hold General Key UseSplitting a Conference Call TimerLocal Conferencing Transferring a CallRedial Volume AdjustmentEnding a Call Call ForwardingRing Type Time and DateDisplay Contrast See also Distinctive Ringing / Call TreatmentTo add or edit a contact Call ListsContact Directory To search for a particular contactTo assign John to a Speed Dial entry Speed DialMultiple Call Appearances To remove a Speed Dial entryDistinctive Ringing / Call Treatment Shared LinesVoice Mail To listen to voice messagesMultilingual Support Localization Optional FeaturesPhone Reboot Text MessagingPresence / Status / Buddy Lists To send a text messageTo view and change Presence settings To add a contact in the buddy listNo Dial-Tone TroubleshootingNo Display, Incorrect Display or Bad Contrast No RingingClass B Digital Device or Peripheral Safety and ComplianceNo Response from Feature Key Presses Display shows Network Link is DownPlugs Acts as Disconnect Device Installation InstructionsModifications Industry Canada ICPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Disclaimer Service AgreementsLimitations of Liability Governing LawCopyright Notice Polycom, Inc Willow Road Pleasanton, CA 94588-2708 USA

4000 SIP 2.2 specifications

The Polycom 4000 SIP 2.2 is a powerful conference phone renowned for its high-quality audio, user-friendly interface, and robust connectivity options. As part of the Polycom family of communication solutions, it is designed to enhance collaboration in any business environment, whether in a small meeting room or a large conference hall.

One of the standout features of the Polycom 4000 SIP 2.2 is its HD Voice technology. This ensures crystal-clear audio quality that minimizes background noise, making conversations more productive and enjoyable. The phone utilizes Polycom's patented Acoustic Clarity Technology, which provides full duplex audio with high-frequency responses. This means users can speak and be heard at the same time without any interruptions or distortions, offering a natural conversation experience.

Equipped with a user-friendly interface, the Polycom 4000 SIP 2.2 allows users to quickly access key functions, including call management, volume control, and mute options through its conveniently designed keypad. The display provides essential information at a glance, making it easier to manage calls and navigate settings.

The device supports SIP (Session Initiation Protocol) for seamless integration with various VoIP (Voice over Internet Protocol) systems. It is compatible with numerous platforms, including Microsoft Teams and Skype for Business. This flexibility ensures that businesses can easily incorporate the Polycom 4000 SIP 2.2 into their existing communication infrastructure.

In terms of connectivity, the Polycom 4000 SIP 2.2 is equipped with multiple network options, including ethernet and Wi-Fi, allowing users to connect effortlessly to their corporate networks. The phone also supports Power over Ethernet (PoE), which simplifies installation by eliminating the need for separate power cables.

Several additional features enhance its usability, such as directory access for quick dialing, call transfer and hold capabilities, and a large number pad for easy navigation. The Polycom 4000 SIP 2.2 also supports conference call functionality, accommodating multiple callers seamlessly and making it a perfect solution for team collaborations.

In summary, the Polycom 4000 SIP 2.2 stands out as an advanced conference phone that combines superior audio quality with user-friendly features and flexible connectivity options. It is an ideal choice for businesses seeking to improve their communication efficiency and create a more dynamic collaborative environment.
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