Uniden UIP312 manual Frequently Asked Questions

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13.Frequently Asked Questions

1.Hook-switch Operation

The Uniden IP phone’s hook-switch is used for re-origination only. That is, when the hook- switch is pressed and released, the existing call is released and a new call is originated. The hook- switch cannot be used for a flash operation (i.e., by pressing and releasing quickly). To initiate a flash operation, the IP phone’s Flash button must be used.

2.VMWI (Visual Message Waiting Indication) Lamp

With the VMWI lamp illuminated, if power is removed from the phone and is reapplied, the VMWI lamp remains off until the VMWI refresh signal is applied by the CO (Central Office) switch.

3.Voice Message Lamp button won’t work.

Check VMS Number submenu under Phone Setting. If no VMS number is stored in that menu, the button won’t work. If it doesn’t work even when a VMS number is stored, please consult your administrator.

4.Password Reset

When the user password is lost, the administrator can clear the user password by following the instruction in “3.5 Lost User Password” in the administrator guide. If the administrator forgets/does not know his/her password, the administrator can refer to the Administrative Guide to reset the password to the Clear Bootrom.

5.How to use Headset

Uniden has provided an adapter for the UIP312 hardware to make the headset jacks located on the left side of the main phone body function in a more universal application.

(see 6.2 How to Use the Headset and Headset Adapter in this User Guide)

6.Handset Talk Volume

The user is not allowed to change the talker volume (handset microphone).

7.Programming PAUSE and FLASH for Speed Dial Entries

The user has the ability to program PAUSE/s and/or FLASH when inputting digits into a Speed call entry. To program a PAUSE, press the REDIAL button. To program a FLASH, press the FLASH button.

8.Entering Capital Letters in Speed Dial Entries

When entering letters in speed dial entries, press the VOLUME + key to change to capital letters. Press the VOLUME + key again to change back to low case letters.

9.How to insert “.” during inputting an IP address such as GK address? Press the DTMF * key.

10.How to see Caller ID info when a call came in while using MENU?

Exit MENU by pressing the CANCEL button.

11. Can LINE1 and LINE2 keys be used to hang up?

No. Unlike the speakerphone button, LINE1 key and LINE2 key are only used for off hook or switching lines.

12. Where can I get technical support

For Technical Support please call 1-800-648-4921.

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Contents User Guide V V1.2.8, BootromRevision History Table of Contents Iii Using the Setup menusSafety Information About This Guide IntroductionPackage Contents Phone Description UP , Down How the Keys WorkDial Pad Volume Keys have multiple functionsQuick Installation Installing the PhoneDC-IN-18V Plantronics TriStar H81, GN Netcom Headset How to Use the Headset and Headset AdapterUsing Power over LAN POL Placement of the PhoneDescription How to Use the Multi-Line FeaturesNetwork state icon Registration stateUsing LINE1 or LINE2 key DND stateMissed Call state Receiving a call When there is one incoming call Off hook stateDialing state When there are two incoming calls at the same time Flash button let you switch between the two callsWaiting Call TIP Waiting Call Disconnecting when a single line is in use Disconnecting a callDisconnecting when a Multiple lines are in use Disconnecting a call using the handsetTIP Reminder Ring Disconnecting a call using the speakerphone buttonAdjusting the Handset and Speakerphone Volume How to Use the Handset and SpeakerphoneAdjusting the Ringer Volume Phone OperationSpeakerphone Volume control Handset Volume controlHeadset Volume control Ringer Volume controlMuting a call Redialing the last number dialedHolding a call Call information Caller IDWhile you were using the handset While you were using the speaker phoneHeadset audio path Inputting Characters Dial Pad Alphanumeric Characters H235PasswordNumbers Only 3 4 5 6 7 8 9 0 * #Menu Structure Using the Menu OptionsCall History How to go to Call history MenuOutgoing Calls Incoming Calls Speed Dial One Touch Dialing TIP Smart way to use Speed dialTIP Example How to Set Up Your Speed Dial See 8.10 Inputting Characters How to Use Speed Dial Dialing & Modifying Using Menu Dialing Using Function key How to Use Phone Setting Phone SettingHow to setup VMS Number VMS Voice Messaging System NumberSee 8.10 Inputting Characters Ring Type Display Name Phone Function Do Not Disturb Disable RedialSystem New Password Password can be from one to four digits. ※ Input Number Only Select Change Password Change PasswordClear Password Time Auto and Manual Auto ModeSelect Time Server Eastern AtlanticCentral MountainManual Mode Country Service Provider Country & SP Service ProviderReboot Information Version Network Select Address IP PhoneSelect Jitter Buffer Using the Setup menus Page Alias Number Phone Number Page Select H235 Password 10.1.3 H235 PasswordVoice Select Codec Select G.711 Buffer Jitter BufferSelect G.729A Buffer Select G.723.1 BufferSignal DiffServ Select Signal DiffServPriority Select Voice DiffServ Voice DiffServDisplay Information Upgrade Pending Auto UpgradeDhcp Expired IP Address DuplicationWhile Using Troubleshooting GuideFrequently Asked Questions Federal Communications Commission FCC Statement FCC StatementGlossary Jitter IP TelephonyMAC address VoIP
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