Uniden T H E E X S 9 9 6 6 manual Troubleshooting, Quick Reference Chart

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TROUBLESHOOTING

YOUR NEW PHONE

QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these simple steps before calling Uniden customer service at (800) 297-1023.

 

PROBLEM

 

 

 

 

SUGGESTION

 

 

The status LED￿

Make sure￿

the￿ AC adapter￿

is plugged into￿ the base￿

won’t come on when￿

and wall outlet.

 

 

 

 

 

￿

￿

 

￿

 

 

￿

 

 

 

 

 

the handset is placed￿

Make sure the handset is properly seated in the base.

￿

 

 

 

￿

 

￿

 

 

 

 

 

in the base.

 

Make sure the charging contacts on the handset￿

￿

 

 

￿

 

 

 

 

 

 

 

 

 

 

 

and base are clean.

 

 

 

 

 

 

 

 

￿

 

￿

 

 

 

 

 

The audio sounds￿

￿

 

 

 

￿

 

 

 

 

Make sure that the base antenna is in a vertical￿

weak and/or scratchy.

position.

 

 

 

 

 

 

 

 

 

￿

￿

 

 

 

 

 

 

 

￿

￿

 

Move the handset and/or base to a different location￿

 

￿

 

 

 

 

 

 

 

 

￿

￿ ￿

 

away from metal objects or appliances and try again.

 

￿￿

 

 

 

 

 

 

￿￿￿

Can’t make or￿

￿

 

 

￿

￿

 

 

 

 

Check both ends of the base telephone line cord.

receive calls.

 

￿

 

 

 

￿ ￿

 

 

 

 

 

Make￿

sure the AC adapter is plugged into the base￿

 

 

 

and wall outlet.

 

 

 

 

 

￿￿

￿

 

Disconnect￿

the AC adapter for a few minutes, then￿

 

￿

 

￿

 

 

 

 

 

 

 

 

 

reconnect it.

￿ ￿

 

 

 

￿

 

 

 

Place￿

￿

 

￿

 

 

 

 

 

 

the handset back on the charging cradle for a￿

 

 

 

￿

 

 

￿

 

 

 

 

 

 

 

 

few seconds. The status LED blinks indicating￿

 

 

 

that the phone has been￿ ￿ reset.

￿

￿

 

 

 

 

￿

 

￿

 

 

 

 

 

 

The handset doesn’t￿

The Nickel-Cadmium battery pack may be weak.￿

ring or receive a page.

Charge￿￿

the￿ battery on the base for 15￿ -20 hours.￿

 

 

 

Be￿ sure the antenna is in a vertical position.

 

 

 

 

 

 

 

 

 

 

 

￿

 

 

 

The￿ handset may be too far away from the base.￿

 

 

 

 

 

 

￿

 

 

￿

 

 

 

 

 

Place the base away from appliances or metal objects.

￿

 

 

￿

 

 

￿

 

￿

 

 

￿

 

 

 

Place￿

the handset back on the charging cradle for a￿

￿￿

￿

￿

few￿￿ seconds. The status LED blinks indicating￿

 

 

 

that the phone has been reset.

￿￿￿

 

 

 

 

 

 

 

￿

 

 

 

 

 

 

 

 

Make￿ sure that the ringer switch is on.

￿

 

 

 

 

 

 

 

 

￿

￿

 

The Caller ID does not￿

￿

 

 

 

 

￿

￿

 

 

The handset was picked up before the second ring.

display.

 

￿

 

 

 

 

 

 

 

 

 

The call was placed through a switch board.

 

 

 

Call your local telephone company to verify your￿

 

 

 

Caller ID￿ service is current.￿

￿

 

￿

￿

43

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Contents R E a D Spectrum Controls and Functions Contents Welcome FeaturesIncluded in Your Package Selecting a Location DESK/TABLETOP Installation Standard wall plate mounting Wall InstallationPage Direct wall plate mounting Installing the Handset Battery Pack Charging the Battery Pack Initial battery chargingCharging optional battery packs Setting the PULSE/TONE Switch Cleaning the Battery ContactsLow battery indicator When the battery pack is very low and needsAdjusting the Volume Controls Headset Installation Installing the BeltclipTo attach the beltclip To remove the beltclipAutomatic Digital Code Security To reset the digital security codeHandset in the base Replace the handset back on the baseBasic 2-line operation Making and Receiving CallsAnswering a Call from the Base Dialing from Talk Mode Making a Call from the BaseMaking a Call from the Handset Using the Tone Feature Dialing from Standby ModeFlash and Call Waiting Placing a Call on Hold Using RedialTo redial from the handset To redial from the baseUsing the Mute Feature Using the page FeatureYou can hear the party on line 1, but they cannot hear you Extension In Use Line OperationWAY Conferencing Press on the handset to answer From the Base to the Handset Using Your EXS 9966 IntercomPress on the base Press on the handset. If no answer, press to disconnectFrom Handset to Base Transferring a CallHandset displays and Hold Line 1 LED on the base turns red Line 1 LED turns redTraveling OUT-OF-RANGE Del key deletes characters as the cursor moves left On the HandsetOn the Base When entering numbers, you may press pausePress memory. The status LED blinks Confirmation beep indicates the number is storedUse the and key to move Cursor left and right Editing a Phone Number in MemoryPress and hold del to clear the entire number Press select From the Handset Erasing a Number from MemoryFrom the Base Standby Mode Dialing from the Handset Using Memory DialingPress mem Handset displays your programmed memory locations Press line 1. The number dialsDialing from the Base Talk Mode Dialing from the HandsetPress line 1. The line 1 LED lights Number dialsUsing Caller ID Setting up Caller ID optionsTurning AutoTalk and Caller ID/Call Waiting On or Off Key or 2 to move the cursor If you want to set CIDCW, useProgramming Your Area Code Screening your callsReviewing Caller ID name/numbers Select the name/number that you would like to dial Press mem to store the selected message Storing a Caller ID number in a memory locationScan backwards Press del Following screen appears Deleting a Caller ID messageDeleting all Caller ID name/numbers Using Cidcw Caller ID with Call Waiting Quick Reference Chart TroubleshootingGeneral Base UnitHandset At Uniden, we’ll take care of you Thank YOU

T H E E X S 9 9 6 6 specifications

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