EN Troubleshooting, Problems, Solutions

EN Troubleshooting

Problems

No dial tone when pressing .

Signal icon is flashing.

The phone does not ring.

When the handset is placed on the charger, no beep is heard.

The call waiting call cannot be answered.

Battery icon remains empty although the handset has charged for 24 hours.

No symbol on the display.

Bad audio quality (crackles, echo, etc.).

Cannot hear the other party clearly/ speaker too loud/quiet.

Contact list/ User status returns

UNAVAILABLE.

Cannot make SkypeOut calls.

Busy tone is returned while making Skype call.

Solutions

•Make sure that the adapter and the phone cord is connected properly.

•Check that the batteries are fully charged and installed properly.

•This phone does not work during power failure.

•Register your handset to a base.

•Move closer to the base unit.

•Make sure the adapter and the phone cord are connected properly.

•Move the handset closer to the base unit.

•Turn on the ringer.

•Take the handset off the charger and put it back again.

•Clean charging contacts with a clean and dry cloth.

•Turn on the handset tone from the PERSONAL SET Menu.

•There will be no beep if the handset's power is turned off previously.

•Check with your local phone company and select the correct recall duration.

•End the current call, and press TALK again to pick up the second call.

•Please contact your dealer to purchase new rechargeable battery.

•Check to make sure the battery icon is scrolling while being charged.

•Charge battery.

•Make sure the batteries are in the compartment and your handset is ON.

•Install the base unit in a different room or higher location or away from other electronic appliances.

•Move closer to the base unit.

•Refer to “Adjusting the handset speaker volume on your PC”, page 11.

•Check if your base is connected to the PC.

•Check if Skype is running on the PC. Start Skype if the VOIP 321 driver has not started Skype for you.

•Check if the VOIP 321 driver is running on the PC.

•Move the handset closer to the base if it is out of range.

•Enter 00, + (press and hold 0) or 011 before the number to dial.

•Check your account to see if you have enough credit.

•Check to see if a link is established between then handset and the base.

•Refer to “Make a SkypeOut call”, page 15 for more detail.

•Make sure both Skype and the PC application is/are started on the PC and running properly.

•Make sure the phone is setup correctly.

•Wait for the remote party to be online.

If the above solutions do not help, remove the power from the handset and the base and restart Skype as well as the PC software. Wait for 15 minutes and try again.

VOIP321 specifications

The Philips VOIP321 is a cutting-edge Voice over Internet Protocol (VoIP) phone that combines traditional telephony benefits with modern Internet technology. Designed for both home and office use, it delivers clear and reliable communication while offering a range of advanced features that enhance the user experience.

One of the standout characteristics of the VOIP321 is its user-friendly interface. The device is equipped with a large, backlit display that provides easy navigation through the various menus and settings. This helps users quickly access features such as call history, contact lists, and voicemail, making it a practical choice for everyday use.

The VOIP321 supports multiple VoIP protocols, including SIP (Session Initiation Protocol), which ensures compatibility with a wide range of VoIP service providers. This flexibility allows users to seamlessly integrate the phone into their existing network, enhancing connectivity and scalability. Additionally, the phone supports wideband audio, providing high-definition voice quality during calls, making conversations more natural and clear.

The device offers various call management features, including call waiting, caller ID, and call forwarding. It also includes built-in speakerphone capabilities, enabling hands-free communication. These features not only improve convenience but also enhance productivity, particularly in busy environments where multitasking is essential.

Another remarkable aspect of the VOIP321 is its eco-friendly design. The phone is built with energy-saving technology that minimizes power consumption, contributing to lower energy bills and a reduced environmental footprint. This element of sustainability is becoming increasingly important as consumers look for greener alternatives in their home and office technology.

In terms of connectivity, the VOIP321 is designed to work with both wired and wireless networks, offering flexibility for various installation setups. It includes an Ethernet port for direct connection to a router, as well as Wi-Fi capabilities, allowing for a clutter-free environment.

With its combination of advanced features, high-quality audio, and eco-conscious design, the Philips VOIP321 stands out in the VoIP market. It caters to users seeking an efficient and reliable phone solution that enhances their communication experience while also being mindful of the environment. Whether for personal use or business applications, the VOIP321 continues to be a popular choice among consumers looking for modern telephony solutions.