Philips XL390, XL395 user manual Frequently asked questions, Handset does not ring

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17Frequently asked questions

No signal bar is displayed on the screen.

•• The handset is out of range. Move it closer to the base station.

•• If the handset displays [Unregister], register your handset.

Tip

•• For further information, see chapter 'Service', section 'Register the handsets'.

If I fail to register the additional handsets to the base station, what do I do?

Your base memory is full. Unregister the unused handsets and try again.

No dialing tone

•• Check your phone connections.

•• The handset is out of range. Move it closer to the base station.

No docking tone

•• The handset is not placed properly on the base station/charger.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

I cannot change the settings of my voice mail, what do I do?

The voice mail service is managed by your service provider but not the phone itself. Contact your service provider to change the settings.

The handset on the charger does not charge.

•• Make sure the batteries are inserted correctly.

•• Make sure the handset is placed properly on the charger.The battery icon animates when charging.

•• Make sure the docking tone setting is turned on.When the handset is placed correctly on the charger, you can hear a docking tone.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

•• Batteries are defective. Purchase new ones from your dealer.

No display

•• Make sure the batteries are charged.

•• Make sure there is power and the phone is connected.

Bad audio (crackles, echo, etc.)

•• The handset is nearly out of range. Move it closer to the base station.

•• The phone receives interference from the nearby electrical appliances. Move the base station away from them.

•• The phone is at a location with thick walls. Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on. The caller ID does not display.

•• The service is not activated. Check with your service provider.

•• The caller's information is withheld or unavailable.

The handset loses connection with the base or the sound is distorted during a call.

Check if the ECO mode is activated.Turn it off to increase the handset range and enjoy the optimal call conditions.

Note

•• If the above solutions do not help, disconnect the power supply from both the handset and base station. Try again after 1 minute.

English

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Contents Register your product and get support at Page Contents Text and number input tables Announcements Incoming messages ICM Remote accessTo avoid damage or malfunction Power requirementsAbout operating and storage temperatures 60950Quick start guide What is in the boxYour phone Congratulations on your purchase and welcome to PhilipsXL390 Find handsets Enter registration mode Overview of the phoneOverview of the base station It indicates an outgoing call in the redial list Display iconsConnect the base station and charger Get startedSet the country/language Install the handsetSet the date and time Change the remote accessPIN code Charge the handsetCheck the battery level What is standby mode?Check the signal strength Call through the direct key CallsMake a call Quick callAdjust the earpiece/speaker volume End a callAnswer a call Make a second call Switch between two callsMute the microphone Turn the speaker on or offMake a conference call Switch between callsMake a call to another handset Transfer a callDuring an external call During the conference callPress Conf Enter text and numbers Text and numbersSearch a record Access the phonebook during a callPhonebook View the phonebookDelete all records Add a recordEdit a record Delete a recordSave a call record to the phonebook Call logCall list type View the call recordsSelect Delete, then press OK to Return a callDelete a call record Delete all call recordsRedial list Phone settings Sound settingsECO mode Set the display language Name the handsetSet the backlight of the LCD screen Set the date and timeWhen the alarm rings Alarm clockSet the alarm Turn off the alarmAuto prefix ServicesAuto conference Network typeRegister the handsets Dial modeSet the dial mode Select the recall durationRestore default settings Unregister the handsets»»The handset is unregistered Call return Network servicesCall back service Call forwardActivate ID withheld Cancel the call back serviceEdit the cancel call back service number Hide your identityThrough the handset Turn the answering machine on or offSet the answering machine language AnnouncementsListen to the announcement Restore the default announcementIncoming messages ICM Record an announcementDelete an incoming message Set the ring delayDelay, then press OK to confirm Listen to the incoming messagesChange the PIN code Remote accessActivate/deactivate the remote access Access the answering machine remotelyDisplay Technical dataDisposal of your old product and batteries Declaration of conformityUse GAP standard compliance Compliance with EMFPage Handset does not ring Frequently asked questionsText and number input tables AppendixEnglish Index Answering machine Handset Power adapterRecall time Redial Register/unregister 0168
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