Philips CD495, CD490 user manual Frequently asked questions, Handset does not ring

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18Frequently asked questions

No signal bar is displayed on the screen.

•• The handset is out of range. Move it closer to the base station.

•• If the handset displays [Unregister], put the handset on the base until the signal bar appears..

Tip

•• For further information, see 'Register the handsets' on the Services section.

If I fail to register the additional handsets to the base station, what do I do?

Your base memory is full. Unregister the unused handsets and try again.

No dialing tone

•• Check your phone connections.

•• The handset is out of range. Move it closer to the base station.

No docking tone

•• The handset is not placed properly on the base station/charger.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

I cannot change the settings of my voice mail, what do I do?

The voice mail service is managed by your service provider but not the phone itself. Contact your service provider to change the settings.

The handset on the charger does not charge.

•• Make sure the batteries are inserted correctly.

•• Make sure the handset is placed properly on the charger.The battery icon animates when charging.

•• Make sure the docking tone setting is turned on.When the handset is placed correctly on the charger, you can hear a docking tone.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

•• Batteries are defective. Purchase new ones from your dealer.

No display

•• Make sure the batteries are charged.

•• Make sure there is power and the phone is connected.

Bad audio (crackles, echo, etc.)

•• The handset is nearly out of range. Move it closer to the base station.

•• The phone receives interference from the nearby electrical appliances. Move the base station away from them.

•• The phone is at a location with thick walls. Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on. The caller ID does not display.

•• The service is not activated. Check with your service provider.

•• The caller's information is withheld or unavailable.

The handset loses connection with the base or the sound is distorted during a call.

Check if the ECO mode is activated.Turn it off to increase the handset range and enjoy the optimal call conditions.

Note

•• If the above solutions do not help, disconnect the power supply from both the handset and base station. Try again after 1 minute.

English

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Contents Register your product and get support at Page Contents Text and number input tables Set the answer mode Announcements Incoming messages ICMSend an alert Set the baby cry level 60950 Power requirementsWhen using the phone as a baby monitor About operating and storage temperaturesQuick start guide What is in the boxYour phone Congratulations on your purchase and welcome to PhilipsMicrophone CD490 Find handsets Enter registration modeOverview of the phone Overview of the base stationMain menu icons Alarm Set date and time, alarm, alarm tone etcDisplay icons It flashes when there is a new missed callConnect the base station and charger Get startedSet the date and time format Install the handsetSet the country/language Set the date and timeCharge the handset What is standby mode?Check the battery level Check the signal strengthMake a call CallsMute the microphone Adjust the earpiece/speaker volumeAnswer a call End a callMake a conference call with the external callers Switch between two callsAnswer a second call While you are on the phone Switch between callsMake a call to another handset Transfer a callPress Conf Make a conference callDuring an external call During the conference callEnter text and numbers Text and numbersSearch a record Access the phonebook during a callPhonebook View the phonebookDelete all records Add a recordEdit a record Delete a recordAdd a contact to the exception list Set the personalized melodySave a call record to the phonebook Call logCall list type View the call recordsSelect Delete, then press OK to Return a callDelete a call record Delete all call recordsRedial list Silent mode Phone settingsSound settings Set the handsets ringtone volumeName the handset ECO modeSet the date and time Select Menu Display Visual Display settingsSet the display language Set the backlight of the LCD screenBefore the alarm rings Alarm clockSet the alarm Turn off the alarmCall barring ServicesAuto conference Select the recall duration Dial modeAuto prefix Network typeRegister the handsets First ringAuto clock Call forward Call servicesUnregister the handsets Manual registrationHide your identity Restore default settingsCall back service Call returnSend to other handsets Baby monitorActivate/Deactivate the baby monitor Send an alertSelect Menu Baby cry level, then Set the baby cry levelSend to a contact from the phonebook Announcements Set the answer modeTurn the answering machine on or off Set the answering machine languageListen to the announcement Restore the default announcementIncoming messages ICM Record an announcementCall screening Listen to the incoming messagesDelete an incoming message Delete all old incoming messagesSet the sound quality of the message Set the ring delayRemote access Behavior of the LED display on the base station Key tone Silent modeMenu structure Ring TonePBX External line 600mA Power consumption Technical dataDisposal of your old product and batteries Declaration of conformityUse GAP standard compliance Compliance with EMFPage Handset does not ring Frequently asked questionsText and number input tables AppendixEnglish GAP IndexPIN Phone settings PhonebookEC Declaration of Conformity Philips Consumer Lifestyle HK-1151-CD495 Year Page Page 0168
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