Metrologic Instruments SP5700 Series user manual Troubleshooting

Page 61

Version 2.0

OptimusPDA SP5700 Series User Manual

6. Troubleshooting

The following table lists common issues that may occur along with possible solutions. Please

contact Metrologic if an issue occurs which is not covered here

.

Problem

 

 

Cause

 

 

 

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low-Battery

 

 

 

 

Charge or replace the battery.

 

 

 

OS is not

Problem

with

Reset

 

If reset rubber can be pressed with your finger,

button’s rubber

 

 

 

then cut the tip of the rubber.

 

 

 

loading

 

 

 

 

 

 

Battery malfunction

 

 

Remove the battery from the PDA and do a soft

 

 

 

 

 

 

reset. Then re-insert the battery into the PDA.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PDA turns off after a period of inactivity. The

PDA turns itself

OptimusPDA

is

inactive

 

period can be set under Settings-Power. Press

 

the power button to turn the PDA on and return

off

(Sleep Mode)

 

 

 

 

 

 

 

 

it to its previous status (prior to going in to sleep

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mode).

 

 

 

 

 

 

Battery failure

 

 

 

Replace battery. If your terminal still does

not

 

 

 

 

operate, try a hard reset.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Battery does

Device

was

removed

 

Re-Insert your PDA into the cradle. Ensure that

from cradle while battery

 

the PDA is turned off or in a sleep mode while

not charge

 

was charging

 

 

 

 

being charged.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I/O

connector

is

not

 

Clean up the I/O connector.

 

 

 

 

clean

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Characters on

PDA is not powered on

 

Press the Power button.

 

 

 

 

display are

Battery is not charged

 

Charge the battery.

 

 

 

 

invisible

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Communication

IP error

 

 

 

 

 

Fix the static IP address.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

failure with

 

 

 

 

 

 

 

Check whether more than two users work under

IrDA printer

IP crash

 

 

 

 

 

 

 

 

 

 

the same static IP address.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The stylus pen

Shortcut icons do not

 

Select Start Settings and

double tap

on

does not tap

activate the

 

 

 

 

 

 

 

 

Stylus. Then recalibrate the stylus.

 

 

correctly

corresponding function

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Too many files stored in

 

Delete unused files or transfer data to your PC.

 

memory module

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A message

 

 

 

 

 

 

 

Adjust the memory allocation. Tap

Start

 

 

 

 

 

 

 

 

 

 

 

 

Memory allocation is too

 

Settings Control Panel, then double tap the

appears stating

 

low

 

 

 

 

 

 

System tab. Select Memory and adjust

the

that your PDAs

 

 

 

 

 

 

 

 

 

 

 

 

 

slider.

 

 

 

 

 

memory is full

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you have installed new applications on your

 

 

 

 

 

 

 

 

 

Too

many

applications

 

PDA, remove unused

applications

to extend

 

 

memory

capacity. Tap

Start

Settings

 

 

are

installed

on

your

 

 

 

 

Control

Panel, and

double

tap

Remove

 

OptimusPDA

 

 

 

 

 

 

 

 

 

Programs. Then select unused programs and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

tap on Remove button.

 

 

 

 

Copyright © 2007

 

 

 

 

 

 

61

 

29 March 2007

 

Metrologic, Inc.

 

 

 

 

 

 

 

 

 

 

Image 61
Contents OptimusPDA SP5700 Series Contents ⋅56 PicturesPicture 24 Opening barcode image scanning program Tables Certifications Limited WarrantyCopyrights Tips for OptimusPDA trouble-free usage PrecautionsUnpacking OptimusPDA General view Getting Started Charging the BatteryPage Turning the PDA on/off Inserting the batteryTurning on your OptimusPDA Turning off your OptimusPDA Power button and select the Schemes TabSleep Mode SettingsVolume & Sounds Tap Start Settings Control Panel , then Double tap DisplayPDA Management Using the StylusCalibrating the Screen Performing a Soft Reset ResettingPicture 10 Reset button Picture 11 Power button Performing a Hard ResetCreating documents ApplicationsPicture 12 WordPad shortcut Picture 13 New Document display Using the keyboardPicture 14 Keyboard Icon Picture 15 Keyboard Panel Using Transcriber program Space Enter Cursors Back Space Help Laser Scan Engine Barcode ScanningPage Picture 21 Control panel Picture 22 input password Image Scan Engine Page Installing ActiveSync on a Desktop Connecting to a DesktopSetting up a partnership Page Page Select Start → Settings → Control Panel Wireless SettingPower Save Mode for Wlan Wireless LAN Static IP IP Address, Subnet Mask and Default Gateway dataGSM / Gprs Initializing the Modem Picture 44 Signal strength Picture 45 Connection quality Checking Subscriber Identity Module SIM Ear volume status Signal IndicatorMenu SMS memory statusPage Copyright March Metrologic, Inc Picture 58 History record Picture 59 Phonebook Picture 60 Mailbox Voice callVoice Dialing/Answering Picture 62 Keyboard Short Message ServiceReading Stored SMS texts Sending a Message Phonebook How to Add a New Phone NumberPage Updating Phone Numbers Update Changes Delete Phone DataHistory Sound Settings Setting the Wireless Network Unknown Available Connected Forbidden How to Lock the Menu Connecting to Gprs Network How to set up Gprs ConnectionDial-Up Connection Settings and NetworkSelect modem as COM8 Setting Gprs Dialup NetworkIt doesn’t matter Country or Area Code Click the Next button Setting Phone Number *99***1#Then click the Finish button Checking the Gprs properties Troubleshooting Volume & Sounds Tap on Start, then Settings → Control PanelSound is not Tap on Start → Settings → Control Panel to Your PDAPhysical Characteristics SpecificationsPerformance General Limited Warranty StatementContacting Metrologic Warranty PeriodRegional Offices Version