Navigon N100 user manual No sound or minimal volume, Poor reception via GPS, Customer Service

Page 43

Troubleshooting and tips

No sound or minimal volume

Cause	Troubleshooting
Volume set wrongly.	► Tap on the symbol for settings on your Pocket LOOX.

►Touch the audio symbol:

►Select the tab for headphones, microphone or loudspeaker.

►Adjust the volume using the slide control.

Poor reception via GPS

Cause	Troubleshooting
Your Pocket LOOX	► Change the installation position of the Pocket LOOX.
is installed in a bad
position in your vehicle.
Your vehicle’s windshield	► Use an external GPS antenna (available as an accessory).
is coated.

Customer Service

If you are unable to solve a certain problem, please contact NAVIGON Customer Service at 888-848-0701. Additional details are contained in the "Safety " and "Warranty" manuals. Please have the following information ready when you call:

•The model name and serial number of the Pocket LOOX. The serial number can be found on a label in the battery compartment or in the system information; see chapter "Displaying system information", Page 30.

•Notes of any messages that appear on the display and information on acoustic signals.

•Any changes you have made to the hardware or software after receiving the Pocket LOOX.

•Your system conﬁguration and all peripheral devices connected to your system.

•Your sales receipt.

A26391-K197-Z126-1-7619, edition 1

35

Image 43

Contents Pocket Loox N100 Series Support Page Page Pocket Loox N100 Series Page Contents Pocket Loox does not start after being switched on Your Pocket Loox Do not switch off deviceYour Pocket Loox Notational conventionsImportant notes Safety informationImportant notes Important notes Traveling with the Pocket Loox Using the Pocket LooxTransporting your Pocket Loox FCC marking for devices without radio component Cleaning your Pocket LooxLiability FCC markingLED indicator Color Description Indicator state Using your Pocket LooxLED indicators Using your Pocket LooxGetting started Inserting the batteryCharging the battery using the AC adapter Charging the batteryOptimizing battery life Battery charging via a USB portStarting up your Pocket Loox for the ﬁrst time Start screen device dependent Using your Pocket Loox Switching off Switching the Pocket Loox on and offResetting the Pocket Loox Using the stylus and screenRebooting the Pocket Loox Using the Navigator / GPS Using the hold switchMultimedia Connecting headphones or external loudspeakersSymbol Function Using the music playerManaging music tracks Using your Pocket Loox Symbol FunctionSelecting the play list Using Photo Viewer on some models Last photo Using Video Player on some models Using your Pocket Loox Managing video tracks Using utilities world clock, calculator, gamesUsing your Pocket Loox Setting date and time Pocket Loox connecting with computer Data transfer using USBCalling up device settings Device settingsAdjusting the volume Adjusting screen lighting Adjusting screenSet the display to portrait or landscape format Energy managementDisplaying system information Inserting and removing an SD cardRemoving an SD card Inserting an SD cardChanging the front cover Cause Troubleshooting Troubleshooting and tipsPocket Loox switches off Troubleshooting and tipsBattery discharges too quickly Pocket Loox does not start after being switched onPocket Loox does not respond any more Customer Service No sound or minimal volumePoor reception via GPS Battery Li-Ion Technical dataPocket Loox AC adapter Data BatteryIndex IndexUSB Index