Panasonic KX-TCD455E Before Requesting Help, Problem Possible cause Solution

Page 49

455E.book Page 49 Thursday, March 20, 2003 7:44 PM

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to an apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base Unit).

Problem

Possible cause

Solution

 

 

 

Display is blank.

Handset not turned on.

Turn on power (p.8).

 

 

 

Handset will not turn on.

Batteries not inserted.

Insert the 2 rechargeable

 

 

batteries supplied (p.4).

 

Batteries not charged.

Place handset on base and

 

 

connect AC adaptor to base

 

 

and AC outlet (full charge

 

 

period 7 hrs).

 

 

 

Battery charge icon not

Dirty charge contact.

Clean charge/battery

counting up.

 

contact and retry charge.

 

Base not powered up.

Connect AC adaptor to

 

 

base unit and AC outlet.

icon flashes.

Handset not registered to base.

Handset out of range of base.

No power into base unit.

Register handset to base.

Move handset closer to base.

Connect AC adaptor to base unit and AC outlet.

Useful

Handset busy tone heard

Handset out of range of

Move handset closer to

when

is pressed.

base.

base.

 

 

Another handset in use.

Wait for the other user to

 

 

 

complete call.

 

 

 

No dial tone.

Telephone line not

Insert telephone cord to

 

 

connected.

network.

 

 

 

Turn power OFF then ON.

 

 

 

Cannot dial out.

Call Bar set.

Turn feature off.

Particular dialled number is Remove number from call

 

restricted.

restricted list.

 

Key lock mode ON.

Turn key lock OFF.

 

 

 

Handset will not ring.

Ringer switched off.

Set ringer to one of 6

 

 

volume levels.

Information

Helpline Tel.No. :U.K. 08700 100 076 R.O.I. 01289 8333

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Image 49
Contents Operating Instructions ContentsBefore Initial Use Accessories included08700 100 076 Monday Friday 900am 530pm Important Information Battery CautionEnvironment LocationBattery Installation Setting upConnection Battery Life Battery ChargeFully charged Display iconSelecting the Battery Type Symbols Used in This Operating InstructionsReplacing the Batteries Please use only Panasonic P03PNi-MH or P03HNi-Cd batteriesHandset Display Location of ControlsHandset Base unitPower On/Off Using the TelephoneSetting the Clock/Date Making a CallAnswering a Call Receiver Volume/Speaker VolumeAuto Talk Temporary Bell OffSpeakerphone Handset Locator/PagingTurning the Mic On/Off Phone NumberRedialling Making CallsEditing the Dialled Number in the Redial List Clearing One/All Dialled Items in the Redial ListCaller ID Caller ID ServiceCaller ID Display Calling Back Caller ID ListEditing a Received Number in the Caller List Phonebook Private Category FeatureStoring a Caller Information NameTo enter Names/Characters in the phonebook To change the Character ModeTo Search for a Name by Initial For example Felix Finding Items in the PhonebookPhonebook Character Table Number Editing Caller InformationClearing Caller Information Dialling with the PhonebookPre-dialling Phone Number *1 Registering a Phone Number as a Hot Key Hot KeyDialling with a Hot Key Clearing Hot Key RegistrationTo Copy an item/All items in the Phonebook Phonebook CopyTo Send a Text Message from Fixed Line to Fixed Line SMS Feature Text MessagingTo Send a Text Message from Fixed Line to Mobile To Send a Text Message from Mobile to Fixed LinePhone Number *2 Writing and Sending New MessagesText Entry Selecting the Input ModeReading/Displaying a Message in the Outgoing List Entering Text in LetterWise ModeReceiving a Text Message Sending/Editing/Clearing a Message from/in the Outgoing ListSMS Messages Receive List .*2 Displaying/Reading a Message in the Incoming ListClear/Reply/Edit Incoming Messages Before programming, please follow steps 1 toStoring the Sender’s Phone Number in the Phonebook Digit Base Unit PIN *1 Changing the SMS Service Centre NumberMessage Centre Number DigitSMS Character Table SMS Character TableLetterWise Character Table Buttons Time Alarm Handset SettingsSetting Alarm Time Setting Time Alarm On/OffRinger Option Setting the Ringer VolumeSelecting the Ringer Pattern for Private Ring Tone Option Selecting the Standby Mode DisplayDisplay Option Call Option Setting the Direct Call On/Off Setting the Direct Call NumberOther Options Current 4-digit Handset PINDialling Pause for PBX line/long distance service users Recall FeatureKey Lock 4-digit Base Unit PIN*1 5 Handset Number Base Unit SettingsTime Break/Earth Recall Cancelling Call Restricted Number 4-digit Base Unit PIN*14 Base Unit 5 2 PIN *1 Pause TimingReset Handset Initial SettingsHandset Initial Settings Function Digit Handset PIN*1Base Unit Initial Settings Function Reset Base Unit SettingsDigit Base Unit PIN*1 Handset Registration to a Base Unit Multi-unit User OperationCancelling a Handset Cancelling a Base UnitDigit Handset Number Setting the Selected Handsets Mode Handset Numbers*2 Ringer Mode Selection Setting the All Handsets ModeSetting the Selected then All Handsets Mode Radio Cell Base Unit SelectionIntercom between Handsets IntercomTransferring a Call to Another Handset/Conference Call Walkie-Talkie Set the Walkie-Talkie ModeTalking in Walkie-Talkie Mode To turn the Walkie-Talkie Mode ON/OFFConnecting the optional Headset Jack headset to the handset Using the Belt ClipOptional Headset Wall MountingBefore Requesting Help Problem Possible cause Solution455E.book Page 50 Thursday, March 20, 2003 744 PM Error Code Description SMS-Text Messaging Problem Possible cause SolutionTechnical Information SpecificationsPIN IndexPanasonic Business Systems U.K Guarantee455E.book Page 55 Thursday, March 20, 2003 744 PM Sales Department Panasonic Business Systems U.K For your future referencePQQX13447ZA D0303-0