Panasonic KX-TDA15 user manual To call an outside party, To retry

Page 43

1.2 Making Calls

To call an outside party

From Outside Telephone

In No Security Mode

PIN: Personal Identification Number

 

 

DISA

 

 

outside

 

 

phone no.

R.B.Tone &

 

phone no.

 

 

 

 

DISA message

 

 

 

Off-hook.

Dial DISA

 

Dial outside phone

 

phone number.

 

number.

 

 

 

 

 

Seize outside line before dialling

 

 

 

 

outside phone number.

 

In Trunk Security Mode/All Security Mode

 

 

your

 

 

 

 

 

 

 

 

DISA

 

 

 

extension no.

 

 

 

4

7

OR

 

phone no.

R.B.Tone &

 

 

 

 

 

 

 

DISA message

 

 

verified

 

 

 

 

 

 

code

Off-hook.

Dial DISA

 

Enter

47.

Dial your extension number.

 

phone number.

 

 

 

Or enter and then verified

 

 

 

 

 

 

code.

extension PIN

 

outside

 

 

 

OR

 

 

 

 

 

 

 

phone no.

 

 

 

 

 

C.Tone &

 

 

 

verified code PIN

 

 

 

 

D.Tone

 

 

 

 

Enter extension PIN or

Dial outside phone

 

 

verified code PIN

 

number.

 

 

 

(max.10 digits).

 

 

 

 

 

 

Seize outside line before dialling outside phone number.

To retry

From Outside Telephone

To dial a different number during a conversation with an outside party or while hearing the ringback, reorder, or busy tone

phone no.

DISA message

Enter .

Dial phone number.

Dial a line access number as the first digit when calling an outside party.

User Manual

43

Image 43
Contents KX-TDA15/KX-TDA30 Call Centre Feature HighlightsThis Manual Important Information Safety InstructionsHttp//doc.panasonic.de For your future reference Table of Contents Utilising the Call Centre 109 Using User-supplied Equipment 116Using a Display Proprietary Telephone 126 Control Features 140Revision History 194 190Page Section Operation What Kind of Telephone Can Be Used? Feature NumbersBefore Operating the Telephones Before Operating the TelephonesYour Extension Number Using a Navigator Key/Jog Dial/Volume KeyTone DisplayRestrictions ExamplesIcon Descriptions Fixed Buttons When You Use a Panasonic Proprietary TelephoneAuto ANS Auto Answer/MUTE Soft ButtonsCall Forwarding FWD/Do Not Conf ConferenceDisturb DND Buttons Feature Programmable Feature PFCustomised Buttons Buttons Feature Buttons Feature Calling Another Extension How to Follow the StepsConnection Example This diagram shows you a connection exampleTo another extension Intercom Call Making CallsBasic Calling Calling Another ExtensionTo an operator Operator Call Calling an Outside PartyOutside Phone no Call Charge Reference Making a Call to a Private Network TIE Line AccessTo select the specified outside line To callUsing an Account Code Account Code Entry With a One Touch Button One-touch Dialling Easy DiallingTo store a phone number Desired Phone no Using Numbers Stored in the PBX System Speed DiallingTo a Preset Number by Going Off-hook Hot Line To dialTo set/cancel Using a Preprogrammed Number Quick DiallingQuick dialling no Redialling the Last Number You Dialled Last Number Redial RedialAutomatic Redial To answer the callback ringing from an idle extension When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To set for both extension and outside lineTo answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy CancelSending a Call Waiting Tone Call Waiting To cancel Ccbs CancelTo answer while hearing a callback ringing For a caller To leave a message waiting indication To leave/cancel a message waiting indicationTo clear message waiting indications left on your extension To call backKX-TDA100/KX-TDA200 only To join Joining an Existing Call Executive Busy OverrideFor the joined extension To talk to each party alternately Monitoring Another Extension Call Monitor To an Extension Refusing the Call DND OverrideTo monitor To access Accessing the Isdn Service Isdn Service AccessOutside line To change the method Alternating the Calling Method Alternate Calling- Ring/VoiceExtension PIN Calling without RestrictionsTo call Walking COS To call with a verified code Verified Code EntryDesired Calling through DisaTo call an extension Extension PIN Verified code PINTo retry To call an outside partyMaking Calls Through Disa From another extensionYour Answering Calls Receiving CallsOff Idle On Set Answering Hands-free Hands-free AnswerbackAnswering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call PickupKX-TDA100/KX-TDA200 Through an external speakerSpeaker no To talk to a waiting caller Using the ANSWER/RELEASE ButtonTo answer To transfer a callTo end a conversation To request Mcid To transfer During a ConversationTransferring a Call Call Transfer Transferring to an Extension on the PBXTo transfer with one-touch One-touch Transfer Transferring to an Outside Party Using the PBX ServiceTime limit Customising the Buttons Create or edit an ISDN-Hold button Holding Holding a CallTo hold Call Hold Flashing green slowly Your held call Hold Mode Change PT onlyTo retrieve a call Call Hold Retrieve Held line noParking zone no Holding in a System Parking Zone Call ParkTo set Parking zone no. SpecifiedTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default To return to the original party, repeat the operation Answering Call Waiting from the Telephone CompanyAdding Other Parties during a Conversation Conference Multiple Party ConversationTo add four or more parties to a conference Customising the Buttons Create or edit a Conference button To complete a conversation Leaving a Conference Unattended ConferenceTo leave a conference To return while others are talkingLeaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Flashing red Mute MuteTo avoid missing part of the conversations Hands-free operationTo talk using the headset Using the Headset Headset OperationTo use the handset during a conversation using the headset Customising Your Phone Forwarding Calls Before Leaving Your DeskForwarding Your Calls Call Forwarding FWD Your Extension no Tone Enter your Extension number To set from another extensionICD Group Extension no To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode TimeWhen in the FWD/DND Setting Mode When in the FWD/DND Cycle Switch ModeYour MSN To cancelWhen you do not answer Call Forwarding No Reply Cfnr Unconditional Call Forwarding Unconditional CFUTo confirm the condition Off-hook Enter Tone Message no Message ExampleBefore Leaving Your Desk To unlock To lockPaging and then Transferring a Call Making/Answering an AnnouncementPaging Group PagingMaking/Answering an Announcement To allow/deny a paging announcement Paging Deny Answering/Denying a Paging AnnouncementFor a caller To make a conversation with a specific party To make/answer a broadcasting callTo end a conversation with a specific party Press Recall/ hookswitch Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsTo stop or answer the ringback To confirm Red on FWD mode Flashing red slowly DND mode Refusing Incoming Calls Do Not Disturb DNDCustomising Your Phone Whisper Ohca To set/cancel for intercom callsTo set/cancel for outside calls Call Waiting ToneClip To show/prevent PT/SLT/PS 733 KX-TDA15/KX-TDA30 To select and set/cancelTurning on the Background Music BGM KX-TDA100/KX-TDA200 BGM no730 Green on Lunch mode Flashing green Break mode Checking the Time Service StatusFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature BGM To set Log-in/Log-out Utilising the Call CentreICD Group PT/PS To enter/leave the Not Ready modeFlashing red Wrap-up mode Queuing Monitor Monitoring the Status of Waiting CallsCall Log History To clear Call Log History Display PTTo change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue RedirectionIf a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone Call From a specified extension Opening a Door Door OpenFrom any extension while talking to the doorphone If a Host PBX is Connected Accessing External Services External Feature Access EFACall Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is ConnectedTo forward your calls to your mailbox To listen to messages To transfer a call to a mailboxTo set Live Call Screening To cancel Live Call ScreeningScreening Calls Live Call Screening LCS Before operatingFlashing green slowly Monitoring Operation FlowchartTo record into your mailbox Recording a Conversation Two-way RecordTo record into another mailbox Two-way Transfer Customising Your Phone After Moving to a New Location in the Office To confirm the log information with the Call Log button Using a Display Proprietary TelephoneUsing the Call Log Calling with the Incoming Call LogTo store the caller’s information in personal speed dialling To clear the log informationTo call with the Redial button Calling with the Outgoing Call LogWhen the desired party is displayed To select and call Using the DirectoriesCalling with the Directory Storing Names and NumbersEntering Characters Standard mode Option mode Option mode for CE model £ # Option mode for GR modelOption mode for RU model To access Feature Access menu and select the feature Accessing System Features System Feature AccessFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation To lock/unlock other extensions Remote Extension Lock Control FeaturesChanging the Settings of Other Extensions Extension ControlTo change the time mode Day/Night/Lunch/Break Time Service Mode ControlTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone During a conversation with an extension Restriction Level Control Dial Tone TransferTo select and start/stop the background music Turning on the External Background Music BGMOGM floating Recording Outgoing Messages OGMTo record To play backEnter OGM floating C.Tone To record from an external BGM MOH portTo clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingStored Extension PIN Little Dark Settings on the Programming ModeSetting Features Programming Selection & Parameter InputLine of the display will change Automatically when youProgramming Selection & Parameter Input English Yes-Automatic The firstRinging Tone Call When multiple calls arriveIntercom Longest ringing lineNo No tone No-DisableSpeaker. Hands-free mode No-Stop recordingNo-Headset off No-AllowYes-On No-Normal Any Flexible Programming Selection & Parameter Input No-OffExtension PIN Max digits + To unlock Max digits + To unlockORname To store the names and numbers in personal speed diallingClear To edit the names and numbers of personal speed diallingClearing Features Or Pause Or Store Programmable Buttons Programming Input Customising the ButtonsDSS 1234 To exit at any time, lift the handset To clear the buttonTone type no Programming Information Manager ProgrammingChanging Call Charges and Extension Control Manager ProgrammingTo enter a decimal point, press Programming is shown below. Programme number System PasswordCustomising Your System System Programming ListFixed Buttons Function T7600 T7200/T7400/T7500 None Back to Previous Menu CancelTo exit the programming mode at any time, lift the handset Procedure24-hour Format System ProgrammingDate & Time 12-hour FormatTo confirm your entry after storing data System Speed Dialling NumberExtension Number System Speed Dialling NameExtension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Toll restriction is activated Problem Remedy My proprietary telephone does not haveFeature button Cannot remember the feature numbersDo not want to display a number which Forgot the passwordOther party has set Data Line Security Background music started suddenlyFeature Number Table Feature Number TableFeature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While dialling or talking Fixed Number Feature While busy, DND or call tone is heard DefaultWhile on-hook What is This Tone?What is This Tone? When going off-hookBusy Tone Reorder Tone When you make callsRingback Tone When setting the features or programming When talking to an outside partyWhile off-hook Establishing or leaving a Conference KX-TDA100/KX-TDA200 Version New ContentsChanged Contents Revision HistoryKX-TDA30 Version Revision History Index Index Hold Mode Monitor Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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