Panasonic KX-TDA15 user manual Making Calls

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1.2 Making Calls

WARNING

When you enable the Outside-to-Outside Call feature of DISA, and a third party discovers the password (verified code PIN/extension PIN) of the PBX, there will be a risk that they will make fraudulent phone calls using the telephone line, and the cost will be charged to your own account. In order to avoid this problem, we strongly recommend the following points:

a)Carefully maintain the secrecy of the PIN.

b)Specify a complicated PIN as long and random as you can make it.

c)Change the PIN frequently.

Time limit

Both parties will hear an alarm tone fifteen seconds before the specified time limit. To extend, press any dial button except .

If Built-in Automated Attendant service is set, you can access the desired extension simply by pressing a single digit (0-9) from the options given the prerecorded message.

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User Manual

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Contents KX-TDA15/KX-TDA30 Feature Highlights Call CentreThis Manual Safety Instructions Important InformationHttp//doc.panasonic.de For your future reference Table of Contents Using User-supplied Equipment 116 Using a Display Proprietary Telephone 126Control Features 140 Utilising the Call Centre 109190 Revision History 194Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Your Extension NumberIcon Descriptions ExamplesRestrictions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEDisturb DND Conf ConferenceCall Forwarding FWD/Do Not Customised Buttons Programmable Feature PFButtons Feature Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleMaking Calls Basic CallingCalling Another Extension To another extension Intercom CallOutside Phone no Calling an Outside PartyTo an operator Operator Call Making a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry To store a phone number Easy DiallingWith a One Touch Button One-touch Dialling Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noQuick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RedialRedialling the Last Number You Dialled Last Number Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Tone Call Waiting To leave/cancel a message waiting indication For a caller To leave a message waiting indicationTo call back To clear message waiting indications left on your extensionKX-TDA100/KX-TDA200 only For the joined extension To talk to each party alternately Joining an Existing Call Executive Busy OverrideTo join To monitor To an Extension Refusing the Call DND OverrideMonitoring Another Extension Call Monitor Outside line Accessing the Isdn Service Isdn Service AccessTo access Alternating the Calling Method Alternate Calling- Ring/Voice To change the method Calling without Restrictions To call Walking COS To call with a verified code Verified Code Entry Extension PINCalling through Disa To call an extensionExtension PIN Verified code PIN DesiredTo call an outside party To retryMaking Calls Your From another extensionThrough Disa Off Idle Receiving CallsAnswering Calls Answering Hands-free Hands-free Answerback On SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call PickupSpeaker no Through an external speakerKX-TDA100/KX-TDA200 Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation To request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension on the PBX To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferTime limit Customising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Hold Mode Change PT only To retrieve a call Call Hold RetrieveHeld line no Flashing green slowly Your held callHolding in a System Parking Zone Call Park To setParking zone no. Specified Parking zone noTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk To hold the current call and then talk to the new party Answering Call WaitingAnswering Call Waiting in the PBX To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationMultiple Party Conversation Adding Other Parties during a Conversation ConferenceTo add four or more parties to a conference Customising the Buttons Create or edit a Conference button Leaving a Conference Unattended Conference To leave a conferenceTo return while others are talking To complete a conversationLeaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red MuteHands-free operation To avoid missing part of the conversationsTo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls To set from another extension Your Extension no Tone Enter your Extension numberTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition Message no Message Example Off-hook Enter ToneBefore Leaving Your Desk To lock To unlockMaking/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging DenyTo make/answer a broadcasting call For a caller To make a conversation with a specific partyTo end a conversation with a specific party Press Recall/ hookswitch To stop or answer the ringback Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeCustomising Your Phone To set/cancel for intercom calls To set/cancel for outside callsCall Waiting Tone Whisper OhcaClip To show/prevent PT/SLT/PS 733 To select and set/cancel Turning on the Background Music BGMKX-TDA100/KX-TDA200 BGM no KX-TDA15/KX-TDA30730 Flashing red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode DPT Some wired telephones are prohibited from using this feature BGM ICD Group Utilising the Call CentreTo set Log-in/Log-out To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsQueuing Monitor Display PT To clear Call Log HistoryTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Accessing External Services External Feature Access EFA If a Host PBX is ConnectedTo forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration To transfer a call to a mailbox To listen to messagesTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Flashing green slowly MonitoringTo record into another mailbox Two-way Transfer Recording a Conversation Two-way RecordTo record into your mailbox Customising Your Phone After Moving to a New Location in the Office Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the caller’s information in personal speed diallingCalling with the Outgoing Call Log To call with the Redial buttonWhen the desired party is displayed Using the Directories Calling with the DirectoryStoring Names and Numbers To select and callEntering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ #Option mode for RU model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension LockTo select the time service switching mode Automatic/Manual Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extensionTurning on the External Background Music BGM To select and start/stop the background musicRecording Outgoing Messages OGM To recordTo play back OGM floatingTo record from an external BGM MOH port Enter OGM floating C.ToneTo clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingStored Extension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAutomatically when you Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will changeWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable Speaker. Hands-free modeNo-Stop recording No No toneYes-On No-AllowNo-Headset off Programming Selection & Parameter Input No-Off Extension PIN Max digits + To unlockMax digits + To unlock No-Normal Any FlexibleTo store the names and numbers in personal speed dialling ORnameTo edit the names and numbers of personal speed dialling ClearClearing Features Or Pause Or Store Customising the Buttons Programmable Buttons Programming InputDSS 1234 Tone type no To clear the buttonTo exit at any time, lift the handset Manager Programming Programming InformationManager Programming Changing Call Charges and Extension ControlTo enter a decimal point, press System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500Procedure To exit the programming mode at any time, lift the handsetSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataSystem Speed Dialling Name Extension NumberExtension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Problem Remedy My proprietary telephone does not have Feature buttonCannot remember the feature numbers Toll restriction is activatedForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number TableFeature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed NumberWhat is This Tone? What is This Tone?When going off-hook While on-hookRingback Tone When you make callsBusy Tone Reorder Tone While off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a Conference New Contents Changed ContentsRevision History KX-TDA100/KX-TDA200 VersionKX-TDA30 Version Revision History Index Index Hold Mode Monitor Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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