Panasonic KX-TCD410AL Before Requesting Help, Problem Possible cause Solution

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Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base unit).

Problem

Possible cause

Solution

NO LCD display in handset.

Handset not turned on.

Turn on power (p. 11).

 

 

 

Handset will not turn on.

Batteries not inserted.

Insert the 2 rechargeable

 

 

batteries supplied (p. 6).

 

Batteries not charged.

Place handset in base and

 

 

connect AC adaptor to base

 

 

and AC outlet (full charge

 

 

period 7 hrs).

Batteries charge icon not

Dirty charge contact.

counting up.

Base not powered up.

 

Clean charge/battery contact and retry charge.

Connect AC adaptor to base unit and AC outlet.

icon flashes.

Handset not registered to base.

Handset out of range of base.

No power into base unit.

Register handset to base.

Move handset closer to base.

Connect AC adaptor to base unit and AC outlet.

Handset busy tone heard

Handset out of range of

when

is pressed.

base.

 

 

Another handset in use.

Move handset closer to base.

Wait for the other user to complete call.

No dial tone.

Telephone line not

Insert telephone cord to

 

connected.

network.

 

 

Turn power OFF then ON.

 

 

 

Cannot dial out.

Call BAR set.

Turn feature off.

 

Particular dialled number is

Remove number from call

 

restricted.

restricted list.

 

Key lock mode ON.

Turn key lock OFF.

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Contents Contents Model No. KX-TCD410ALAccessories included Before Initial UseInstallation Important InformationInstructions to customer Service difficulties Battery Caution EnvironmentLocation Setting up Battery InstallationConnection Battery Charge Battery LifeSymbols Used in This Operating Instructions Selecting the Battery TypeReplacing the Batteries Location of Controls Handset DisplayHandset Base unitWall Mounting Using the Telephone Power On/OffSetting the Clock/Date Making a CallMaking Calls RediallingClearing One/All Dialled Items in the Redial List Caller ID Service Using Caller ID TypeCaller ID Caller ID Caller ID List Calling BackEditing the Received Number in the Caller List Receiver Volume Answering CallsAuto Talk Temporary Bell OffPhonebook Storing a Caller InformationEditing a Caller Information NumberClearing a Caller Information Dialling with the PhonebookPhone Number *1 Name Hot Key Registering a Phone Number as a Hot KeyDialling with Hot Key Clearing the Hot Key RegistrationHandset Settings Time AlarmSetting Time Alarm On/Off Before programming, please follow steps 1 toSetting the Ringer Volume Ringer OptionSelecting the Standby Mode Display Tone OptionDisplay Option Selecting the Talk Mode Display Call OptionCall BAR On/Off DigitSetting the Direct Call Number Setting the Direct Call On/OffOther Options Recall Feature Dialling Pause for PBX line/long distance service usersKey Lock Base Unit Settings Digit Base Handset Number Unit PIN*1Cancelling Call Restricted Number 4 4-digit Base Unit PIN*1 Selecting the Recall Time4 Base Unit 5 2 6 1 PIN *1 Pause TimingInitial Settings Reset Handset SettingsHandset Initial Settings Function Reset Base Unit Settings Base Unit Initial Settings FunctionDigit Base Unit PIN*1 Multi-unit User Operation Cancelling a Base Unit Cancelling a HandsetDigit Handset PIN *1 Ringer Mode Selection Setting the All Handsets Mode Setting the Selected Handsets Mode Handset Numbers *2Setting the Selected then All Handsets Mode Number of Rings *3Base Unit Selection Intercom Intercom between HandsetsTransferring a Call to Another Handset/Conference Call Problem Possible cause Solution Before Requesting HelpBefore Requesting Help Specifications Technical InformationConnections Index PINFor your future reference PQQX13520ZA F0803-1093