Panasonic KX-TG5931AL, KX-Tg5933AL Troubleshooting, General use Problem Cause/solution

Page 50

TG593xAL.book Page 50 Tuesday, April 11, 2006 10:31 AM

Useful Information

Troubleshooting

General use

Problem

Cause/solution

The unit does not work.

LMake sure the battery is installed correctly and fully

 

charged (page 14, 15).

 

LCheck the connections (page 13).

 

LUnplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

LThe handset has not been registered to the base unit.

 

Register the handset (page 44).

I cannot hear a dial tone.

LConfirm the telephone line cord is properly connected

 

(page 13).

 

LDisconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your service provider/

 

telephone company.

 

 

Programmable settings

 

Problem

Cause/solution

I cannot programme

LWhile another user is listening to messages or the

items.

answering system is answering a call, you cannot

 

programme items. Try again later.

 

 

While programming, the

LA call is being received. Answer the call and start again

handset starts to ring.

after hanging up.

 

 

Battery recharge

 

Problem

Cause/solution

I charged the battery fully,

LClean the charge contacts and charge again (page 15).

but 7continues to

LThe battery may need to be replaced with a new one

flash, or 8is

(page 14).

displayed.

 

 

 

The handset display is

LConfirm that the battery is properly installed.

blank.

LFully charge the battery (page 15).

 

 

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Contents Model No. KX-TG5933AL Model No. KX-TG5931ALModel No. KX-TG5932AL Model No. KX-TG5934ALMaking/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneAbout these operating instructions Descriptions of the multiple handsets and chargersSymbols used in these operating instructions KX-TG5933 Expanding your phone systemKX-TG5932 Accessory item Quantity Accessory informationIncluded accessories Additional/replacement accessories Accessory item Order numberImportant safety InstructionsMedical InstallationBattery Environment For best performanceBase unit location/avoiding noise Routine care If you subscribe to an Adsl service Setting up the base unitConnecting the AC adaptor and telephone line cord Battery installation/replacement Setting up the handsetConnecting the charger Available models KX-TG5932/KX-TG5933/KX-TG5934Panasonic battery performance Operation Operating time Battery chargeBattery level Battery icon Base unitTG593xAL.book Page 16 Tuesday, April 11, 2006 1031 AM Controls Base unit Antennas Stop Speaker Charge indicatorMessage indicator MIC MicrophoneExample Mute Using the navigator key Adjusting audio volumeBase unit display items Displayed Meaning DisplaysHandset soft keys Date and time Setting the unit before useHandset display items Displayed Meaning item Example 930 09Making calls Useful features during a call Answering callsHandset clarity booster MuteRecall button Handset voice enhancerTG593xAL.book Page 24 Tuesday, April 11, 2006 1031 AM Finding and calling a phonebook item Handset phonebookAdding items to the phonebook Chain dial Editing items in the phonebookErasing items in the phonebook Copying all items Available modelsCopying an item Using Caller ID service Call waiting and Caller ID compatibleRinger ID Light-up IDStoring your area code Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backErasing all caller information Storing caller information into the phonebookErasing selected caller information SaveSave iOFF Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menu Menu Programming using the direct commandsFeature Setting code System Code Programming Recording your greeting message Answering systemTurning the answering system on/off Skipping a message Pausing a messagePrerecorded greeting message Erasing a messageCalling back Caller ID subscribers only Key CommandVoice guidance CallKey Remote command Using the answering system remotelyRemote commands Remote operationRing count Answering system settingsRemote code Caller’s recording time Message alertKX-TG5932/KX-TG5933/KX- TG5934 IntercomKX-TG5931 Transferring calls between handsets, conference calls Registering an additional handset Registering a handsetAnswering transferred calls Wall mounting Base unitWall mount template for the base unit To remove the wall mounting adaptor Wall mount template for the charger Headset optionalCharger Error messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Making/answering calls, intercomAnswering system Problem Cause/solution Phonebook Problem Cause/solutionCaller ID Problem Cause/solution TG593xAL.book Page 53 Tuesday, April 11, 2006 1031 AM Instructions to customer Service difficulties Specifications Index TG593xAL.book Page 58 Tuesday, April 11, 2006 1031 AM TG593xAL.book Page 59 Tuesday, April 11, 2006 1031 AM Copyright Sales Department Panasonic Australia Pty. LimitedManufacturer
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