Increased Office Productivity

PHONE ASSISTANT

Higher Productivity, Greater Customer Satisfaction via Desktop PC Integration

Panasonic Phone Assistant is a suite of desktop productivity applications that integrates with the KX-TDA Hybrid IP-PBX to provide a variety of collaboration tools to simplify and enhance real time communications for business telephone users.

Highly intuitive Phone Assistant Graphical User Interface (GUI) allows users to simply use a mouse to more effectively utilise the telephony features and manage calls with a simple point-and-click.

Panasonic Phone Assistant application empowers you with business tools to provide superior customer service.

There are 3 variations of Panasonic Phone Assistant that are targeted at different users. Phone Assistant users are able to do more in less time, increasing productivity.

to create business or private contacts that show the presence and availability of all co-workers or can simply dial external business contacts by double clicking.

Presence and Availability

The “Presence and Availability” function is fully incorporated into the application allowing you to see other contacts’ phone status (e.g. Idle, Busy, Ringing, etc.). This feature helps to determine who is available to handle calls before you decide to call or transfer a call to them, greatly reducing the number of missed calls and lost communications.

Instant Messaging

Instant messaging allows text messages to be sent to another Phone Assistant user’s computer screen.

Never Miss an

Important Call

IP Camera Integration

Panasonic IP Cameras can also be integrated, allowing users to answer a doorphone and open the door after viewing the IP camera video feed on screen.

PHONE ASSISTANT status

Phone Assistant Status application allows supervisors and team leaders an easy way to keep an eye on all their team members’ telephony communication activities. Each supervisor can manage up to 128 extensions – monitoring phone status, call details, presence and availability – perfect for managing a team or an entire organisation.

Incoming Call Popup

Phone Assistant unobtrusively informs you of incoming calls via

asmall pop-up window.

Click To Dial Contacts

To call someone, click the Contacts tab to visually check to see if they are available and simply click to dial.

Click Access to Phone Directory

KX-TDA Hybrid IP-PBX contact directory integration allows users

The software
informs you of the
number of calls
and chat invitations	Phone Assistant -
while away from your	Phone Assistant -
while away from your	intuitive user
desk, enabling you to		interface
return their call even
if they did not leave a		Features supported include:
message.		Features supported include:
message.		• Drag and drop extensions
Record Conversation with Ease		• Drag and drop extensions
Record Conversation with Ease		to monitor
		to monitor
PA Users can easily record		• Click to access call details
conversations to Voice Mail at the		• Click to access call details
conversations to Voice Mail at the		• Call monitoring
press of a button. Conversation		• Call monitoring
recordings can be listened to by		PHONE ASSISTANT
accessing voicemail.		PHONE ASSISTANT
accessing voicemail.		Manager
KX-TVM50/200 required.		Manager
IP Softphone Option		Phone Assistant Manager is an
An optional Softphone plug-in		intuitive web browser-based

	module allows remote users,	application designed to make it
		easy for IT Administrators to
	call centres and other roaming
		administer Phone Assistant users
	employees to connect and
		and make typical Adds/Moves
	access the corporate telephony
		and configuration changes to their
	applications over an IP network
		KX-TDA Hybrid IP-PBX right from
	even in a remote location.
		their networked PC.

KX-TDA30AL specifications

The Panasonic KX-TDA30AL is a robust and versatile business communications system designed to cater to the needs of small to medium-sized enterprises. This digital hybrid system offers a multitude of features that enhance productivity, improve communication, and streamline operations within the organization.

One of the primary features of the KX-TDA30AL is its scalability, supporting up to 24 extensions and 8 CO lines. This makes it an ideal choice for growing businesses that may require additional lines and extensions in the future. The system can be easily expanded, allowing businesses to add new extensions or lines as needed without significant overhaul costs.

The KX-TDA30AL employs advanced Integrated Digital Enhanced Cordless Telecommunications (IDECT) technology. This feature enables users to maintain high-quality voice calls while enjoying the freedom of mobility throughout the workplace. Additionally, the system supports both digital and analog phones, offering flexibility in device choice.

Another significant characteristic is its built-in voice mail system, which allows for efficient message management. Users can access their voicemail remotely, ensuring they never miss important communications. The system also features Automatic Call Distribution (ACD), which optimizes call handling and ensures that customer inquiries are quickly addressed.

The KX-TDA30AL also integrates seamlessly with various communication technologies, including voice over IP (VoIP), enabling businesses to utilize cost-effective internet telephony solutions. This compatibility ensures that organizations can expand their communication capabilities without incurring heavy costs.

The user interface of the KX-TDA30AL is intuitive, allowing businesses to manage calls and settings easily. The system features advanced call management capabilities, including caller ID, call forwarding, and conference calling, which all contribute to a more efficient workflow.

In terms of reliability, the Panasonic KX-TDA30AL is engineered for durability and consistent performance. It comes with features like power failure transfer, ensuring that critical communications can continue even during unexpected outages.

In summary, the Panasonic KX-TDA30AL stands out for its scalability, advanced communication technologies, and user-friendly interface, making it an ideal solution for small to medium-sized businesses seeking a reliable, flexible, and feature-rich telephone system. Its capability to adapt to the evolving needs of a growing enterprise makes it a wise investment for enhancing business communications.