Panasonic KX-TG7624SK, KXTG7623B, KXTG7622B Handset or base unit does not ring

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Useful Information

Problem

The handset or base unit does not ring.

I cannot make local calls with the handset or base unit using a cellular line.

I cannot make or answer cellular calls with the handset or base unit.

I can make and answer cellular calls but cannot hear a sound.

I cannot switch cellular calls from the unit to the cellular phone.

I cannot make a call using the landline.

I cannot make long distance calls.

Cause/solution

R The ringer volume is turned off. Adjust the ringer volume (page 41, 43).

R When one handset is selected to ring for cellular calls, other units do not ring. To change the selection, see page 20.

R Silent mode is turned on for the handset. Turn it off (page 46).

R You need to add your area code when making cellular calls. Store your area code in order to automatically add it to the beginning of the 7-digit phone number when making cellular calls (page 22).

R Depending on the cellular phone’s compatibility, you may not be able to make or answer cellular calls even if the cellular phone is connected to the base unit.

R Make sure that the CELL 1 or CELL 2 indicator lights green and the cellular phone is connected to the base unit (page 21).

R If someone is talking on a cellular call or using the headset, you cannot use the cellular feature. There can be only one active Bluetooth connection at a time.

R The cellular phone is being used separately from your system.

R The Bluetooth technology on your cellular phone may not be functioning normally. Turn off and on your cellular phone.

R Disconnect and reconnect the base unit AC adaptor and try again.

R Your cellular phone may not support this feature. Refer to the operating instructions of your cellular phone.

R The dialing mode may be set incorrectly. Change the setting (page 18).

R The handset is too far from the base unit. Move closer and try again.

R The cellular line only mode is turned on. Turn it off (page 21).

R Make sure that you have long distance service.

For assistance, please visit http://www.panasonic.com/help

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Contents Before initial use, see Getting Started on Using Bluetooth Devices Making/Answering Calls Using the HandsetMaking/Answering Calls Using the Base Unit Caller ID ServiceModel composition Accessory information Supplied accessoriesAccessory item Feature KX-TGA410 Additional/replacement accessoriesAccessory item Order number Optional handset feature overviewBluetooth devices Your Bluetooth cellular phone*1 2 maxYour Bluetooth headset*1 1 max For your safety Important safety instructions Other information Base unit KX-TG7621 series Setting upConnections Correct WrongBattery installation Battery chargingKX-TG7641 series Panasonic Ni-MH battery performance supplied batteries Intelligent eco modeDuring a power failure Battery level IconTalk ControlsHandset SpeakerBase unit Display/Indicators Belt clipMlocatorn Mintercomn Mflashn Mcall Waitn Mmemon Meaning Base unit display item Date and time Initial settingsMsaven Moffn Dialing modeDisplay language Voice guidance languageMmenun Link to cell featureRegistering a cellular phone TrademarksLink to cell settings Ring as cell modeSelecting which unit receives cellular calls To turn on Cellular line only mode If you do not use the landlineConnecting/disconnecting the cellular phone manually Auto connection to the cellular phoneChanging the Bluetooth PIN Personal Identification Number When you use the landline againCellular line selection MbN Yes a Mselectn Deregistering Bluetooth devicesChanging the PIN for the second time MselectnMaking cellular calls Making landline callsMcelln Useful features during a call Answering callsHold To release hold on the landline Press M N MuteFlash for landline calls Handset clarity boosterWhile another unit is on a cellular call Handset equalizerCall share MbN Equalizer a MselectnTo answer a 2nd call Power back-up operationUsing the other line during a conversation MbN Hold a Mselectn To make a 2nd callMaking calls during a power failure When 2 or more handsets are registeredWhen only 1 handset is registered Making a call using the shared phonebook Answering calls during a power failureMSP-PHONEN Adjusting the speaker volumeTo change the landline ringer volume MMENUN#*160 Adjusting the base unit ringer volumeTo release hold on the landline Press MSP-PHONEN Mute Mholdn Key Character Shared phonebookAdding entries Character table for entering namesErasing the character or number Using the landline Handset / Base unit*1Groups Finding and calling from a phonebook entryErasing entries Editing entriesMbN Phonebook a Mselectn Base unit M N Chain dialDisplay the menu tree and direct command code table Programmable settings#211 #302#303 #3046Off-6 #6281*5 For Cell Main menu#6251*5 #6252*6#634 #632Off #633 On 0 Off #157On 0 Off #201 Off-6 #160Off-6 #G160 #161On 0 Off #200 On 0 Off #165On 0 Off #214 Caller ID number On 0 Off #G214 Auto editProgramming Msaven AlarmSilent mode Special programmingChanging the handset name Call block Caller ID subscribers onlyMclearn Registering a unit Operating additional unitsRegistering a handset to the base unit Using Caller ID service Caller ID featuresTalking Caller ID Ringer ID Caller listViewing the caller list Calling backNumber before calling back Using the landline HandsetUsing the landline Editing a caller’s phoneMselectn a Moffn Base unit*1 Caller ID number auto edit featureErasing selected caller information Erasing all caller informationMbN Phonebook a Mselectn Cellular phone Copying phonebook from a cellular phone phonebook transferHandset To copy from registered cellular phones MbN Other cell a MselectnRegistering a headset to the base unit Operating a Bluetooth wireless headset using a landlineCall sharing between your headset and the handset Switching between the base unit and your headsetTo switch to the base unit Answering landline calls with your headsetCall screening Answering system for landlineTurning the answering system on/off Memory capacity including your greeting messageRecording your greeting message Listening to messages using the base unitUsing a pre-recorded greeting message Greeting messageErasing all messages Listening to messages using the handsetOperating the answering system during playback Calling back Caller ID subscribers onlyRecording a voice memo Remote access codeVoice memo Remote operationTurning on the answering system remotely Using the answering system remotelyRemote commands Voice guidanceCaller’s recording time Answering system settingsFor voice mail service subscribers Number of rings before the unit answers a callMessage alert Voice mail VM tone detection Voice mail service for landlineStoring the voice mail VM access number To erase the voice mail access numberTurning VM tone detection on/off Listening to voice mail messagesAnswering an intercom call IntercomHandset locator Making an intercom callConference calls Transferring callsBase unit KX-TG7621 series Wall mountingBase unit KX-TG7641 series HooksTo remove the wall mounting adaptor To stand on a desk ChargerError messages Cause/solutionDisplay message General use Problem Cause/solution TroubleshootingCannot hear a dial tone Programmable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Handset or base unit does not ring Caller ID/Talking Caller ID Problem Cause/solution Feet. The connection may be subject to Using Bluetooth devices Problem Cause/solutionAnswering system Problem Liquid damage Problem Bluetooth PIN Problem Cause/solutionFCC and other information FCC RF Exposure Warning Auricular Guía Rápida EspañolaCorrecto Incorrecto Unidad baseIdioma de la pantalla Auricular Teclas de funciónTecla navegadora Auricular Unidad base serie KX-TG7641Guarda s OFF Fecha y hora AuricularMarcas registradas Cómo registrar un teléfono celular con Bluetooth AuricularSu teléfono celular OFF NotaAuricular enlace a elementos de la pantalla del celular Unidad base Indicadores Cell 1/CELL Estado SignificadoCEL Cómo conectar o desconectar manualmente el teléfono celularPara conectarlo o desconectarlo Cómo hacer y contestar llamadas AuricularPara hacer una llamada celular Cell 1/CELL Para ajustar el volumen del timbre auricularPara hacer una llamada celular Cell 1/CELLPara hacer una llamada terrestre OFFDirectorio telefónico compartido SelecPara copiar desde otros teléfonos celulares no registrados Cuando aparezca el menú Selec. modoTeléfono celular Serie KX-TG7621 Cómo registrar un audífono en la unidad base Su audífonoRegistro Serie KX-TG7641Auricular Menu Pregunta Causa y solución¿Es posible mantener Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call One Panasonic Way, Secaucus, New Jersey Warranty For United States and Puerto RicoShip-In Service Panasonic Corporation of North AmericaLimited Warranty Limits And Exclusions Index Index Page For your future reference Read troubleshooting page in the Operating Instructions
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KXTG7623B, KX-TG7624SK, KXTG7622B specifications

The Panasonic KXTG7622B, KX-TG7624SK, and KXTG7623B are part of Panasonic's KX-TG series of cordless telephones, known for their advanced features, exceptional sound quality, and user-friendly design. These models cater to a variety of communication needs, making them ideal for both home and office environments.

One of the standout features of the KXTG7622B and its counterparts is the DECT 6.0 technology. This digital enhanced cordless technology provides improved audio quality and greater range, ensuring clear conversations without dropout or interference. The DECT technology also helps extend the battery life of the handsets, allowing for long hours of talk time and standby capabilities.

The KXTG7622B is designed with a large, backlit LCD display that is easy to read, making it convenient for users to navigate menus and access phonebook entries. With its programmable features, users can customize the phone according to their needs. The easy-to-use interface allows for quick access to features such as caller ID, call waiting, and a built-in answering machine.

For those who require more than one handset, the KX-TG7624SK model comes with additional handsets that can seamlessly communicate with the base unit. This feature is particularly useful for larger homes or offices, where multiple users may require access to the phone line. The KXTG7623B variant also accommodates multiple handsets, enhancing overall accessibility and convenience.

In terms of functionality, these models support several useful features such as voice enhancement technology, which significantly improves call quality by reducing background noise. The panasonic KXTG series also includes a range of ringtones and the ability to mute calls quickly, adding to the user experience.

Another noteworthy characteristic is the phone’s energy efficiency. The models are designed to consume less power during operation, contributing to lower electricity bills and environmental sustainability. Panasonic’s commitment to reducing its environmental footprint is evident in the materials used for these phones, which are often recyclable.

In conclusion, the Panasonic KXTG7622B, KX-TG7624SK, and KXTG7623B combine modern technology with convenience features to deliver reliable communication solutions. With their user-friendly design, enhanced sound quality, and energy-efficient performance, these cordless phones stand out in the market, making them an excellent investment for anyone looking to improve their home or office telecommunications.
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