Panasonic KX-TG3411BX Error messages, Troubleshooting, General use, Busy, No link

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TG341xBX(e).book Page 22 Thursday, March 3, 2011 1:47 PM

Useful Information

Error messages

Display message	Cause/solution
Busy	L The called handset is in use.*1
	L Another handset is in use and the system is busy. Try
	again later.*1
	L The handset you are using is too far from the base
	unit. Move closer and try again.
No link	L The handset has lost communication with the base
	unit. Move closer to the base unit and try again.
	L Unplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	L The handset’s registration may have been canceled.
	Re-register the handset (page 24).
*1 KX-TG3412

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again.

General use

Problem	Cause/solution
The handset does not turn on	L Place the handset on the base unit or charger to turn on
even after installing charged	the handset.
batteries.
The unit does not work.	L Make sure the batteries are installed correctly (page 8).
	L Fully charge the batteries (page 9).
	L Check the connections (page 8).
	L Unplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	L The handset has not been registered to the base unit.
	Register the handset (page 24).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line cord is not
	connected. Check the connections.
	L Disconnect the base unit from the telephone line and
	connect the line to a known working telephone. If the
	working telephone operates properly, contact our service
	personnel to have the unit repaired. If the working
	telephone does not operate properly, contact your service
	provider/telephone company.

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Contents GHz Digital Cordless Phone Thank you for purchasing a Panasonic productTable of Contents Model composition Accessory informationSupplied accessories Series Model No Base unit Handset QuantityAdditional/replacement accessories Accessory item Order numberFor your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseOther information SpecificationsRoutine care Connections Setting upBattery installation Correct WrongBattery level Battery chargingDuring a power failure Icon Battery levelBase unit ControlsHandset Navigator keyDisplay Initial settingsDialing mode Date and timeAnswering calls Pause for PBX/long distance service usersAdjusting the handset ringer volume Auto talkUseful features during a call Adding entries PhonebookFinding and calling from a phonebook entry Erasing entries Editing entriesChain dial Programmable settings Programming by scrolling through the display menusTG341xBXe.book Page 17 Thursday, March 3, 2011 147 PM Caller list Using Caller ID serviceCaller ID features Viewing the caller list and calling backErasing all caller information Editing a caller’s phone number before calling backErasing selected caller information Storing caller information to the phonebookVoice mail service Transferring calls, conference calls IntercomHandset locator Making an intercom callGeneral use Error messagesTroubleshooting BusyBattery recharge Making/answering calls, intercomLiquid damage Settings sj/OK Register HS sj/OKCaller ID Registering a handset to the base unitWall mounting Base unit ChargerIndex TG341xBXe.book Page 27 Thursday, March 3, 2011 147 PM For your future reference