Panasonic KX-TG5631, KX-TG5651, KX-TG5653, KX-TG5633 Error messages, Display message Cause/solution

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Useful Information

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message	Cause/solution
Busy	LThe called base unit is in use.
	LAnother handset or the called handset is in use.*1
	LThe handset you tried to copy phonebook items to is in
	use.*1
	LThe handset you are calling is too far from the base unit.*1
Error!!	LThe handset’s registration has failed. Move the handset
	and base unit away from all electrical appliances and try
	again.
	LAnother handset user tried to send phonebook items to
	you but there was an error. Have the other handset user
	re-send the items to you (page 28).*1
---Incomplete---	LThe destination unit’s phonebook memory is full. Erase
Phonebook full	unnecessary items from the destination unit’s phonebook
	(page 27).*1
Invalid	LThere is no handset registered to the base unit matching
	the extension number you entered.*1
No items stored	LYour phonebook or redial list is empty.
No link to base.	LThe handset has lost communication with the base unit.
Move closer to	Move closer to the base unit, and try again.
base, try again.	LConfirm that the base unit’s AC adaptor is plugged in.
	LRaise the base unit antennas.
	LThe handset’s registration may have been canceled. Re-
	register the handset (page 46).

Phonebook full	LThere is no space to store new items in the phonebook.
	Erase unnecessary items (page 27).
Please lift up	LA handset button was pressed while the handset was on
and try again.	the base unit or charger. Lift the handset and press the
	button again.
System is busy.	LOther units are in use and the system is busy. Try again
Please try again	later.*1
later.	LAnother user is listening to messages. Try again later.

*1 For models with 2 or more handsets included only (page 4).

50For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneAbout these operating instructions Descriptions of the multiple handsets and chargersSymbols used in these operating instructions KX-TG5633 Expanding your phone systemKX-TG5632 KX-TG5652Accessory information Included accessoriesAccessory Quantity Order number Sales and support information Additional/replacement accessoriesAccessory item Order number Important safety instructions Save These InstructionsMedical InstallationBattery Environment For best performanceBase unit location/avoiding noise Routine careIf you subscribe to a DSL service Setting up the base unitConnecting the AC adaptor and telephone line cord Battery installation/replacement Setting up the handsetConnecting the charger Battery charge Base unitBattery level Battery icon Panasonic battery performance Operation Operating timeControls Base unit Antennas Stop Speaker Charge indicatorMessage indicator MIC MicrophoneExample Mute Using the navigator key Adjusting audio volumeBase unit display items Displayed Meaning DisplaysHandset soft keys Handset display items Displayed Meaning item Setting the unit before useDialing mode Display languageDate and time Example 930 09Making calls Useful features during a call Answering callsMute For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users Flash buttonHandset voice enhancer Call share Available modelFinding and calling a phonebook item Handset phonebookAdding items to the phonebook Chain dial Editing items in the phonebookErasing items in the phonebook Copying an item Copying all itemsUsing Caller ID service Talking Caller IDOption Ringer IDLight-up ID Viewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backOFF Erasing selected caller information Storing caller information into the phonebookSave Erase iYes iOFF Erasing all caller informationSave iOFF Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menu Menu Programming using the direct commandsFeature Setting code System Code Multicolor Ring count Customer support Recording your greeting message Answering systemTurning the answering system on/off Skipping a message Pausing a messagePrerecorded greeting message Erasing a messageCalling back Caller ID subscribers only Key CommandVoice guidance CallKey Remote command Using the answering system remotelyRemote commands Remote operationRing count Answering system settingsRemote code Turning on the answering system remotelyMessage alert For Voice Mail service subscribersCaller’s recording time For models with 2 or more handsets included IntercomFor models with only 1 handset included Transferring calls between handsets, conference calls Registering an additional handset Registering a handsetAnswering transferred calls Wall mounting Base unitConnect the AC adaptor to power outlet Headset optional ChargerError messages Display message Cause/solutionBattery recharge Problem Cause/solution General use Problem Cause/solutionProgrammable settings Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Phonebook Problem Cause/solution Caller ID Problem Cause/solutionProblem Cause/solution Answering system Problem Cause/solutionFCC and other information Useful Information FCC RF Exposure Warning KX-TG5631/KX-TG5632/KX-TG5633/ KX-TG5634Specifications Warranty Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryIndex Index Copyright When you ship the productPanasonic Puerto Rico, Inc