Panasonic KX-TG5652, KX-TG5651, KX-TG5631, KX-TG5653 Answering system Problem Cause/solution

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Useful Information

Problem	Cause/solution
The caller list/incoming	LThe Caller ID number auto edit feature is turned off.
phone numbers are not	Turn it on and try again (page 35).
edited automatically.	LYou need to call back the edited number to activate
	Caller ID number auto edit.

I cannot dial the phone	LThe phone number you dialed might have an incorrectly
number edited in the	edited pattern (for example, the long distance “1” or the
caller list.	area code is missing). Edit the phone number with
	another pattern (page 31).

The 2nd caller’s	LIn order to use Caller ID, Call Waiting, or Call Waiting
information is not	Caller ID (CWID), you must first contact your telephone
displayed during an	company and subscribe to the desired service.
outside call.	After subscribing, you may need to contact your
	telephone company again to activate this specific
	service, even if you already subscribed to both Caller ID
	and Call Waiting with Caller ID services (CWID).

*1 KX-TG5651/KX-TG5652/KX-TG5653
*2 KX-TG5652/KX-TG5653
Answering system

Problem	Cause/solution
I cannot listen to	LA touch tone phone is required for remote operation.
messages from a remote	LEnter the remote code correctly (page 41).
location.	LThe answering system is off. Turn it on (page 42).

The unit does not record	LThe recording time is set to “Greeting only”. Select
new messages.	a different setting (page 43).
	LThe message memory is full. Erase unnecessary
	messages (page 39).
	LIf you subscribe to the Voice Mail service, messages
	are recorded by the telephone company not your
	telephone (page 43).

I cannot operate the	LSomeone is operating the answering system.
answering system.	LIf someone is talking on a conference call, you cannot
	operate the answering system. Try again later.*1
The message indicator	LNew messages have been recorded. Listen to the new
on the handset flashes.	messages (page 39).

*1 For models with 2 or more handsets included only (page 4).

54For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneAbout these operating instructions Descriptions of the multiple handsets and chargersSymbols used in these operating instructions KX-TG5633 Expanding your phone systemKX-TG5632 KX-TG5652Accessory information Included accessoriesAccessory Quantity Order number Additional/replacement accessories Accessory item Order numberSales and support information Important safety instructions Save These InstructionsInstallation BatteryMedical Environment For best performanceBase unit location/avoiding noise Routine careSetting up the base unit Connecting the AC adaptor and telephone line cordIf you subscribe to a DSL service Setting up the handset Connecting the chargerBattery installation/replacement Battery charge Base unitBattery level Battery icon Panasonic battery performance Operation Operating timeControls Base unit Antennas Stop Speaker Charge indicatorMessage indicator MIC MicrophoneExample Mute Using the navigator key Adjusting audio volumeDisplays Handset soft keysBase unit display items Displayed Meaning Handset display items Displayed Meaning item Setting the unit before useDialing mode Display languageDate and time Example 930 09Making calls Useful features during a call Answering callsMute For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users Flash buttonHandset voice enhancer Call share Available modelHandset phonebook Adding items to the phonebookFinding and calling a phonebook item Editing items in the phonebook Erasing items in the phonebookChain dial Copying an item Copying all itemsUsing Caller ID service Talking Caller IDRinger ID Light-up IDOption Viewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backOFF Erasing selected caller information Storing caller information into the phonebookSave Erase iYes iOFF Erasing all caller informationProgrammable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System CodeMenu Multicolor Ring count Customer support Answering system Turning the answering system on/offRecording your greeting message Skipping a message Pausing a messagePrerecorded greeting message Erasing a messageCalling back Caller ID subscribers only Key CommandVoice guidance CallKey Remote command Using the answering system remotelyRemote commands Remote operationRing count Answering system settingsRemote code Turning on the answering system remotelyFor Voice Mail service subscribers Caller’s recording timeMessage alert Intercom For models with only 1 handset includedFor models with 2 or more handsets included Transferring calls between handsets, conference calls Registering a handset Answering transferred callsRegistering an additional handset Wall mounting Base unitConnect the AC adaptor to power outlet Headset optional ChargerError messages Display message Cause/solutionGeneral use Problem Cause/solution Programmable settings Problem Cause/solutionBattery recharge Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Phonebook Problem Cause/solution Caller ID Problem Cause/solutionProblem Cause/solution Answering system Problem Cause/solutionFCC and other information Useful Information FCC RF Exposure Warning KX-TG5631/KX-TG5632/KX-TG5633/ KX-TG5634Specifications Warranty Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryIndex Index When you ship the product Panasonic Puerto Rico, IncCopyright