Factory Reset Guide for Grandstream HT701, HT702, HT704

RESTORE FACTORY DEFAULT SETTING

WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.

FACTORY RESET

There are three (3) methods for resetting your unit:

Reset Button

Reset default factory settings following these four (4) steps:

1.Unplug the Ethernet cable.

2.Locate a needle-sized hole on the back panel of the gateway unit next to the power connection.

3.Insert a pin in this hole, and press for about 7 seconds.

4.Take out the pin. All unit settings are restored to factory settings.

IVR Command

Reset default factory settings using the IVR Prompt (Table 5):

1.Dial “***” for voice prompt.

2.Enter “99” and wait for “reset” voice prompt.

3.Enter the encoded MAC address (Look below on how to encode MAC address).

4.Wait 15 seconds and device will automatically reboot and restore factory settings.

Encode the MAC Address

1.Locate the MAC address of the device. It is the 12 digit HEX number on the bottom of the unit.

2.Key in the MAC address. Use the following mapping:

0-9: 0-9

A:22 (press the “2” key twice, “A” will show on the LCD)

B:222

C:2222

D:33 (press the “3” key twice, “D” will show on the LCD)

E:333

F:3333

For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”.

Reset from web interface (Reset Type)

1.From the Advanced Settings Page user can select three types:

∙Full Reset: This will make a full reset

∙ISP Data: This will reset only the basic settings, like IP mode, PPPoE and Web port

∙VOIP Data: This will reset only the data related with a service provider like SIP server, sip user ID, provisioning and others.

NOTE:

1.Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”.

2.If the HT70X was previously locked by your local service provider, pressing the RESET button will only restart the unit. The device will not return to factory default settings.

Grandstream Networks, Inc.	HT-70X User Manual	Page 35 of 35
	Firmware Version 1.0.0.18	Last Updated: 03/2012

HT704, HT701, HT702 specifications

Grandstream Networks has established itself as a powerful player in the telecommunications industry, especially through its Analog Telephone Adapters (ATAs) like the HT702 and HT704 models. These devices are designed specifically for converting analog voice signals into digital data for seamless integration with Voice over Internet Protocol (VoIP) systems.

The Grandstream HT702 is a two-port ATA that allows users to connect two analog phones to a high-speed internet connection. This model is particularly useful for small businesses or residential users looking to integrate legacy phone systems with modern VoIP technology. One of the key features of the HT702 is its support for the SIP (Session Initiation Protocol) standard, ensuring compatibility with a wide range of VoIP providers. Additionally, it supports advanced telephony features like call transfer, call waiting, and three-way calling, enhancing communication efficiency.

The HT704, on the other hand, is a four-port ATA, offering greater flexibility for users needing to connect multiple devices. It shares many of the same features as the HT702, including SIP support and telephony functionalities, but with additional ports, it is better suited for larger environments. Both models come equipped with advanced security mechanisms, such as AES encryption, which safeguards voice communications.

With user-friendly web-based configuration, the HT702 and HT704 allow for easy setup and management, making them accessible even for those without extensive technical knowledge. Moreover, both devices feature auto-provisioning capabilities, which simplify deployment across multiple units, making them ideal for businesses looking to scale their operations.

The HT702 and HT704 are built with high-quality materials, ensuring durability and long-term performance. They also boast low power consumption, making them an energy-efficient choice. Support for high-definition voice codecs enhances audio quality during calls, providing users with crystal-clear communication.

In summary, Grandstream's HT702 and HT704 Analog Telephone Adapters are robust solutions for anyone looking to transition from traditional telephony to a modern VoIP setup. Their advanced features, security standards, and ease of use make them a reliable choice for both home and business users seeking efficient and effective communication solutions.